Double click My Computer.
2. Go to Tools -> Folder Options, and then click the File Types tab.
3. In the Registered File Types box, click URL: Hypertext Transfer
Protocol.
NOTE: We may click File Types to sort the files alphabetically. The
programs that are listed in the Opens With box are the programs with
which hyperlinks are currently associated.
4. Click the Advanced button, and then choose "open" from the Actions
list, and then click the Edit button.
5. In the "Application used to perform action" box, make sure you can
see the following text, including the quotation marks:
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome
6. Restart Windows.
Please try the steps above and let me know the result.
If the problem remains, please help me to collect more information for
further research:
1. Did you install any other web browser on the computer (like
Netscape)?
2. Would you please type in a hyperlink in a Word document, and then
click the hyperlink. What is the result?
3. When do you start to have this problem on the system?