TRYING TO INSTALL SPYWARE!!

  • Thread starter Thread starter BRUCE J. TURNER
  • Start date Start date
B

BRUCE J. TURNER

When I click the run button to download the spyware it
runs a few seconds and stops. I have scanned my computer
for viruses and I have nothing. Does anyone have any
ideas as to what I can do to remedy this problem. I am
running the WindowsXP Professional operating system.
 
If you are running any other security applications during setup of
AntiSpyware Beta 1, such as Antivirus utilities, please disable before. Also
ensure that you are logged onto the computer as an administrator.

If the problem persist, create a folder on your c:\ drive called MSAS and
install in that location.

Andre
 
Hi Bruce - Try doing your install and then running from from a "Clean Boot"
with Hidden Files enabled. The following is from one of my "standard" fix
malware posts:


"Show hidden files and run all of the following removal tools from Safe mode
or a "Clean Boot" when possible. Reboot and test if the malware is fixed
after using each tool.

HOW TO Enable Hidden Files
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2002092715262339

Clean Boot - General Win2k/XP procedure, but see below for links for other
OS's (This for Win2k w/msconfig - you can obtain msconfig for Win2k here:
http://www.3feetunder.com/files/win2K_msconfig_setup.exe ):

1. StartRun enter msconfig.

2. On the General tab, click Selective Startup, and then clear the 'Process
System.ini File', 'Process Win.ini File', and 'Load Startup Items' check
boxes. Leave the 'boot.ini' boxes however they are currently set.

3. In the Services tab, check the "Hide All Microsoft Services" checkbox,
and then click the "Disable All" button. If you use a third party firewall
then re-check (enable) it. For example, if you use Zone Alarm, re-check the
True Vector Internet Monitor service (and you may also want to re-check
(enable) the zlclient on the Startup tab.) Equivalent services exist for
other third party firewalls. An alternative to this for XP users is to
enable at this time the XP native firewall (Internet Connection Firewall -
ICF). Be sure to turn it back off when you re-enable your non-MS services
and Startup tab programs and restore your normal msconfig configuration
after cleaning your machine.

4. Click OK and then reboot.

For additional information about how to clean boot your operating system,
click the following article numbers to view the articles in the Microsoft
Knowledge Base:
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/kb/310353
281770 How to Perform Clean-Boot Troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770/EN-US/
267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/kb/267288/EN-US/
192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/kb/192926/EN-US/
243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/kb/243039/EN-US/"


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



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