Trying to fix Outlook Contacts Categories and get MS Help

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

1. My original problem was that I have a large number of imported Contacts
and I wanted to assign them Categories where they now have none or have the
import list name as Category. It becomes very tedious to right click on
each one, select Categories, select the one I want, etc. So I want to use
shift and control to select half a dozen or more with the same category and
then right click to do category on all 6 at the same time. But if I right
click on one I have selected, that one is deselected from the list and the
category is given to all the others. If I right click on one that is not
selected, that one is put in the category and all the others are ignored. In
other words, it is not possible to add an contact to a selected list with
right click, holding the control key, and it is not possible to include an
item on the selected list with right click as it gets unselected. Is this a
known bug or is there some simple stupid explanation for this frustrating
behavior?
2. When I asked for Help from within Office, MS wanted me to find all kinds
of ID numbers which can not be cut and pasted from the Help About - why not.
Why weren't these numbers sent when I asked for Help? Then, after reducing
window sizes so I could see Help About and the Browser window at the same
time and finally getting the number typed in, I am told the number does not
match the product I selected as it is for Office 2003 Home and Student
Edition and I should select a different product, but that product does not
appear as a choice of products nor am I told I can't get help, if I can't.

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http://www.microsoft.com/office/com...b405a555&dg=microsoft.public.outlook.contacts
 
There are easy ways (well easy-ish) to Categorise a selected batch of Items
(in your case Contacts).

2 ways:

1. ctrl click to select as many Contacts as you want, then right click and
set their Category. If they are already in a huge mess of Categories as a
result of your messy import, you'll have to uncheck the ones you don't want
them in. Probably the best thing you can do if they are ALL in irrelevant
categories is to select the lot, right click and uncheck every Category.
then do the 2nd method....

2. Categorise 1 Contact into each Category that you want to use. Then group
by Category (there';s a view in all versions). Now you can select (ctrl
click) a lot of Contacts and drag them from the Group "none" into the Group
"Outlook MVPs" for example.

I hope this helps you at least a little bit!

Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au


"I not only use all the brains I have, but all I can borrow." (Woodrow
Wilson)
 
Well, what you said is basically what I said I was doing. On further
examination, it appears that one has to release the control key before doing
the right click which seems counter-intuitive to me -- I expected that if I
didn't hold the key, all of the previous selections would go away when I
clicked, just like a left click. It is unfortunate that if the Ctrl key is
held instead of doing nothing it erratically destroys part of the previous
selection. I assume this is a bug.
Mike
 
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