Hi vr holt,
Let's see if it's your Internet Explorer settings by adding Pogo to your trusted sites:
First: Close all IE windows, and then
Click START > Control Panel (Switch it to Advanced view if it isn't already)
Click Internet Options
Click Security
Click Trusted Sites
Uncheck "Require server verification (https
..."
Add this web site: *.pogo.com
Click OK
Click OK
Try Pogo again. If it still gives you a problem, exit Nortons or try the solutions at:
http://www.java.com/en/download/help/pogo.xml
--
Cheers, *Windows_XP_MVP_Shell/User*
Jimmy S.
http://mvp.support.microsoft.com
Visit my MSN Zone.com and Gaming Help Site:
http://mvps.org/nibblesnbits
MS Games Help and Support Center:
http://support.microsoft.com/?pr=gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
vr holt Wrote:
=================
| Thanks Jimmy: I followed your instructions for downloading and installing
| JAVa. The little applet showed up in the "system tray" and I thought I had
| it fixed. As soon as I shut down my browser and turn it back on its gone and
| POGO says I don'w have JAVA. Java does not show up in the list of Programs,
| but the JRE is in the {change or rewmove programs list).
| I have Norton but I am not sure if I should just turn it off or delete
| it./??Also have Spyware and AVG. Could these be a problem. You re the only
| one who has gottne me this far and I thank you.,
|
|| Hi vr holt,
||
|| Please pay special attention to Step B - as it included Pogo specific support.
||
|| Online games are usually developed using Flash, Java, or Virtual Machine.
|| The most likely solution to a problem with an online game is to install, upgrade,
|| or reinstall the right one for the game site you're playing on.
||
|| A. For Zone.com games: Zone.com are converting most of their games for Flash
|| to avoid the conflicts between the Sun Java system and Microsoft's Virtual Machine.
|| Install Flash from:
http://sdc.shockwave.com/shockwave/download/frameset.fhtml
||
|| B. Most other game sites still use Java. You can install Java and find more help
|| tips at this webpage:
http://java.com/en/download/help/pogo.jsp
||
|| C. If the online game still won't load, or gives you errors, try these steps:
||
|| 1. Click START / Control Panel / Internet Options and click on the Advanced Tab.
||
|| 2. Below HTTP 1.1 is the Sun Java/ Microsoft VM section: Make sure all Java choices
|| are unchecked (especially JIT) and then press [OK]. You may be prompted to reboot.
||
|| 3. If you don't see a Microsoft VM section then download Microsoft Virtual Machine for:
|| Windows 98 / Me / NT / XP from:
http://www.abxair.com/software/msjavx86.exe
||
|| 4. After you download Java, double-click the file to install it, reboot and then follow
|| the directions in Steps 1. and 2..to disable JIT compiler and other advanced options.
||
|| * Whenever you get a Java Virtual Machine Security Update from Windows Update, you
|| will have to follow Steps 1. and 2..to disable JIT compiler and other adv. options again.
||
|| 6. If the problem persists Adjust Your browser settings using this basic example:
||
http://www3.sympatico.ca/nibblesnbits/EnterRooms.html#IE
||
|| 7. Try these suggestions for Zone's Java Games:
||
http://classic.zone.msn.com/zzzz/help/helpjavagames.asp
||
|| 8. Maybe it's a software conflict: Make certain that your Firewall or Antivirus program is
|| not configured to block Java Applets. Norton's products for example have that option.
|| Regardless, temporarily disable Startup programs one at a time, starting with Firewall,
|| Antivirus, AdBlockers, & Internet Accelerators using the method in this article:
||
http://support.microsoft.com/?scid=331796
|| or this utility:
http://new.jtsoft2001.com/windows/startup.php
||
|| 9. If you have a Coffee Cup icon in your system tray (next to the time) you might have a
|| conflict between MS VM and Java: Uninstall Java using Control Panel / Remove Programs.
||
|| 10. Run a MS AntiSpyware Scan:
www.microsoft.com/spyware
||
|| 11. Check the Help / Support section of the game site in question for Java topics relevant to
|| that site. There is usually an email or a (non Java) help chat available as well.
||
|| --
|| Cheers, Windows XP MVP Shell / User
|| Jimmy S.
http://mvp.support.microsoft.com
||
|| Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
|| Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
|| MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
|| My advice is donated "AS IS" without warranty; nor do I confer any rights.
|| _________________________________________________________
||
||
|| vr holt Wrote:
|| =================
||| I can't play the games on Pogo because it tells me that I have to upgrade my
||| Java. When i TRY TO DO THIS, IT WON'T LET ME. It tells me I have a
||| "Internal Server Error, Server I.D. 1-76). What is a Internal Server Error
||| and where d I go to fix it?
