Trying to boot from USB device?

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

A friend has a desktop running XP Pro & has an HP All-in One device attached
to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
 
Mike said:
A friend has a desktop running XP Pro & has an HP All-in One device attached
to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
Click to expand...

The printer may have a tiny slot, to install some kind of memory stick.
Perhaps with the intention of printing pictures directly.

The Asus BIOS, may have USB Mass Storage support (integrated, in the
sense that some USB device would get added to the list of disks in
the hard drive section), and when the Asus BIOS checked out the printer,
whatever it saw caused the BIOS to screw up.

I don't know if there is really a good answer for this. At one
time, when USB mass storage support was first added to BIOS designs,
there was a separate page with configuration settings. At least
then, you might get some idea what the BIOS detected. But
with the notion of making the support "invisible", comes
the possibility of not finding out what is wrong.

Unplug the printer, or leave it turned off, or use a USB
switch to temporarily disconnect it without wearing the
connector, might be workarounds.

When this used to happen with USB card readers in a
drive bay, the advice was to disconnect it :-(

Paul
 
Mike said:
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
Click to expand...

On motherboards using Award BIOS, it's in Advanced BIOS Features ->Hard Disk
Boot Priority

Highlight the USB device and press "-" key to move it down the list. Or
highlight the hard drive and press the "+" to move it to the top of the boot
priority list.
 
A friend has a desktop running XP Pro & has an HP All-in One device attached
to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
Click to expand...



Boot order should read Floppy,CD then HD.


My Bios has another set of boot options that do list a USB devise but only if
its bootable and pluged in.
 
Mike said:
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
Click to expand...

This is a known Windows XP issue. It's cause remains a mystery, but it has
been conjuctured that XP pauses looking for a Master Boot Record which it
somehow thinks is there but never finds. The only known solution is to
disconnect the offending device and then reconnect it once the boot process
is underway. Switching off the offending device sometimes works but only if
it ceases to present itself as a USB device once switched off. HP printers
and related devices do not always disappear when switched off unless the
power plug is pulled.
 
Mike said:
A friend has a desktop running XP Pro & has an HP All-in One device
attached to it via USB.
When the printer is on, the computer won't get past the mobo's (SUSU
P5VD2-MX SE) splash screen, but turn the printer off & no problems.
I assumed that somewhere in the BIOS there was a setting to allow booting
from a USB device that would be causing this, but there wasn't.
Boot order is HD, Floppy, CD.
What could be causing this?
Click to expand...
Flash the BIOS with the latest revision, which appears to be 0701, according
to Asus.

If you don't have a floppy drive, disable it in BIOS on the Main page. Then
under Boot, Boot Order Priority, set it up as
1st- CD-ROM
2nd- HDD
3rd- Disabled

SC Tom
 
No it shouldn't, it should be what ever you want it set to, it would be
pretty pointless to have the floppy in the boot order if no floppy was
installed. I keep my boot order at HDD > DVD, Asus has a hot key to bring up
a temporary boot menu if I wish to boot from the DVD.
 
M.I.5¾ said:
This is a known Windows XP issue. It's cause remains a mystery, but it
has been conjuctured that XP pauses looking for a Master Boot Record which
it somehow thinks is there but never finds. The only known solution is to
disconnect the offending device and then reconnect it once the boot
process is underway. Switching off the offending device sometimes works
but only if it ceases to present itself as a USB device once switched off.
HP printers and related devices do not always disappear when switched off
unless the power plug is pulled.
Click to expand...


Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a relatively
rare event (in my experience) where this issue/problem has arisen involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC, and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling any
software/drivers for the printer. See, for example,
http://h10025.www1.hp.com/ewfrf/wc/...softwareitem=mp-49133-2&jumpid=reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna
 
Anna said:
Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving
the XP OS. It not only applies to the situation you related re an HP
AIO printer but other USB external devices as well, e.g., a USB
external HDD. We have run into a number of situations, for example,
where if the USBEHD is connected/powered-on at bootup, the system
will fail to boot. But if the device is disconnected the system will
boot without any problem and the USBEHD can later be powered-on after
bootup. It's been however a relatively rare event (in my experience)
where this issue/problem has arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the
PC, and not through a USB hub, right? And no USB extension cable is
in use, right? And your friend has tried other USB ports on the PC,
right?
You didn't indicate whether this problem had arisen immediately after
your friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence
now.
I would suggest that you or your friend contact HP (they have an
online chat tech support group) and explain the problem. They may
suggest uninstalling the HP drivers and then reinstalling them. HP
also has a software & driver removal utility program that they may
suggest using before reinstalling any software/drivers for the
printer. See, for example,
http://h10025.www1.hp.com/ewfrf/wc/...softwareitem=mp-49133-2&jumpid=reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and
you're referring to an ASUS MB).
Anna
Click to expand...

Thanks Anna and M.I.5.
I'm not expericing this problem but I use the newsgroup's as a learning
tool and this is something that I never heard of before.
 
Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected  the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a relatively
rare event (in my experience) where this issue/problem has arisen involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC, and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling any
software/drivers for the printer. See, for example,http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us...

I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna
Click to expand...

Disabling USB legacy support in the BIOS did the trick.
There was a couple of BIOS updates, one of them mentioned 'Enhance USB
margin', but no one had a floppy to make a boot disk from (D'OH!) &
since it was now booting ok, I figured he could do without the BIOS
update.
FHIW, printer was connected directly to PC, no extensions cables
present & yes, SUSU was a typo!
Thanks to all-
 
Anna said:
Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a
relatively rare event (in my experience) where this issue/problem has
arisen involving a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and not through a USB hub, right? And no USB extension cable is in use,
right? And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat tech support group) and explain the problem. They may suggest
uninstalling the HP drivers and then reinstalling them. HP also has a
software & driver removal utility program that they may suggest using
before reinstalling any software/drivers for the printer. See, for
example,
http://h10025.www1.hp.com/ewfrf/wc/...softwareitem=mp-49133-2&jumpid=reg_R1002_USEN


I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna
Click to expand...

Further to my post. This known issue only seems to have been an issue with
devices that have storage capability (i.e. disc drives, flash sticks etc.).
I have not come across this with a device like a printer. Does the printer
have an in built flash card reader perchance? This might explain the
behaviour.
 
M.I.5¾ said:
Further to my post. This known issue only seems to have been an issue
with devices that have storage capability (i.e. disc drives, flash sticks
etc.). I have not come across this with a device like a printer. Does the
printer have an in built flash card reader perchance? This might explain
the behaviour.
Click to expand...
Yes, it does.
 
Mike:
As "M.I.5..." has pointed out, this is a continuing issue involving the XP
OS. It not only applies to the situation you related re an HP AIO printer
but other USB external devices as well, e.g., a USB external HDD. We have
run into a number of situations, for example, where if the USBEHD is
connected/powered-on at bootup, the system will fail to boot. But if the
device is disconnected the system will boot without any problem and the
USBEHD can later be powered-on after bootup. It's been however a
relatively
rare event (in my experience) where this issue/problem has arisen
involving
a USB-connected printer.

Presumably the printer is connected *directly* to a USB port on the PC,
and
not through a USB hub, right? And no USB extension cable is in use, right?
And your friend has tried other USB ports on the PC, right?

You didn't indicate whether this problem had arisen immediately after your
friend installed the HP printer or whether the problem just arose
"out-of-the-blue". In any event it's probably of little consequence now.

I would suggest that you or your friend contact HP (they have an online
chat
tech support group) and explain the problem. They may suggest uninstalling
the HP drivers and then reinstalling them. HP also has a software & driver
removal utility program that they may suggest using before reinstalling
any
software/drivers for the printer. See, for
example,http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us...

I can't imagine your boot priority order has anything to do with this
problem. Also, I wouldn't think a BIOS update (as some responder has
suggested) is in order unless it's clear such an update addresses this
specific problem. (I assume your reference to "SUSU" is a typo and you're
referring to an ASUS MB).
Anna
Click to expand...

Disabling USB legacy support in the BIOS did the trick.
There was a couple of BIOS updates, one of them mentioned 'Enhance USB
margin', but no one had a floppy to make a boot disk from (D'OH!) &
since it was now booting ok, I figured he could do without the BIOS
update.
FHIW, printer was connected directly to PC, no extensions cables
present & yes, SUSU was a typo!
Thanks to all-

----------

"USB Legacy Support", at least in an Award bios, I haven't seen for many
years. Its a catchall for USB. Ones now separate USB mouse and USB
keyboard support as separate entities in the Award bios settings. As are
the various USB boot devices as separate entities.

Kinda explains when I power-on my HP AIW prior to PC turn-on, has no effect
toward booting. Unlike yours.
 
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