Troubleshooting for Control Panel

  • Thread starter Thread starter Ripley55
  • Start date Start date
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Ripley55

I have several of my Control Panel icons that no longer work. I am not an IT
person so is there any one that can point me in the direction of how to fix
it? This is the message I get when I click on say the "Display Panel"

Windows cannot find 'C:\WINDOWS\system32\rundll32.exe'.

Thannk you in advance!
 
Have you verified that the file "C:\WINDOWS\system32\rundll32.exe" is
actually missing?
To do this,
1. on the taskbar, click the Start button, then click Run
2. in the Run window, type
cmd
and press enter to open the command prompt window.
3. in the command prompt window, type
dir C:\WINDOWS\system32\rundll32.exe
and press enter. Do you see a "File Not Found" message? If so, read on.
If not, let us know.
4. type
exit
and press enter to close the command prompt window.

Have you scanned your system for virusses, trojans, worms and other malware?
To do this,
a. you must have an updated AntiVirus application installed. Ask if you
want us to suggest a few,
or
b. use a free online virus scanner, like Trend Micro's HouseCall
http://housecall.trendmicro.com/

You may have to perform a System Restore.
To do this,
1. on the tasbar, click the Start button, then click Run
2. in the Run window, type
%SystemRoot%\system32\restore\rstrui.exe
and press enter to open System Restore.
3. follow the instructions on the screen.

Let us know if you need specific help with one of the above, or if none of
the above helped.
 
Ledigimate said:
Have you verified that the file "C:\WINDOWS\system32\rundll32.exe" is
actually missing?
To do this,
1. on the taskbar, click the Start button, then click Run
2. in the Run window, type
cmd
and press enter to open the command prompt window.
3. in the command prompt window, type
dir C:\WINDOWS\system32\rundll32.exe
and press enter. Do you see a "File Not Found" message? If so, read on.
If not, let us know.
4. type
exit
and press enter to close the command prompt window.

Have you scanned your system for virusses, trojans, worms and other malware?
To do this,
a. you must have an updated AntiVirus application installed. Ask if you
want us to suggest a few,
or
b. use a free online virus scanner, like Trend Micro's HouseCall
http://housecall.trendmicro.com/

You may have to perform a System Restore.
To do this,
1. on the tasbar, click the Start button, then click Run
2. in the Run window, type
%SystemRoot%\system32\restore\rstrui.exe
and press enter to open System Restore.
3. follow the instructions on the screen.

Let us know if you need specific help with one of the above, or if none of
the above helped.
Click to expand...
 
I have the same problem. No virus or worms found and restore does not work.
Can I just reload XP?
 
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