Troubleshooting Deleting

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Guest

Just started using Outlook. Refuses to delete one old (4years) message in outbox. Outlook was never really used before, but minimally about 4 years ago. I have tried to move it, but what else can I do.
Any ideas would be appreciated.
 
Place Outlook in Offline mode (File-> Work Offline), restart Outlook and try
to delete it again.

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Terry said:
Just started using Outlook. Refuses to delete one old (4years) message in
Click to expand...
outbox. Outlook was never really used before, but minimally about 4 years
ago. I have tried to move it, but what else can I do.?
 
I tried that and it doesn't work either. Also, I have optonline and outlook just decides to reconnect when it feels like it.
 
Alright, so since you never used Outlook before it's probably fine by you to
start completely blank mail profile? What version of Outlook are you using?
To create a new mail profile go to Control Panel-> Mail-> button Show
Profiles... and delete the profile.

--
Roady [MVP]
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Tip of the month:
-Create your own fully customized Toolbar

Subscribe to the newsletter to receive news and tips & tricks in your
mailbox!
www.sparnaaij.net

(I changed my reply address; remove all CAPS and _underscores_ from the
address when mailing)
 
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