Troubleshooting attachments

  • Thread starter Thread starter Darin
  • Start date Start date
D

Darin

Running Outlook 2k on Exchange 2k environment. User
receives an email with an attached pdf. When attempting
to open the email, the message 'Could not open one or
more attachments', I click OK, and the message opens
without the attachment. Nothing shows up in the event
viewer on the client machine. Exchange server event log
shows Error 8004010F-80000000 occurred while processing
message (Event ID 12002)

I have seen this problem before, but can't remember what
I did to correct it.
 
See if the following KB article applies
http://support.microsoft.com/?id=829047

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