troubleshooting a problem

  • Thread starter Thread starter ibeeastinger
  • Start date Start date
I

ibeeastinger

Hello Everyone
Ive never done this before so please bare w/me. I
did a Windows update and it said to restart my com. So
I did. When it came back on there was nothing but my
desk top picture. No icons, no start, no task bar,nothing
it won't let me do anything. I can push alt-ctrl-del and
the task manager comes up thats it. I don't know alot
about comp. Can anyone give me any suggestions? I did try
to turn it off then back on but no difference. HELP! I
don't even know if I can access my e-mail.
 
See if you have this task running:-
1) end following process: sysu.exe
2)delete following folder: C:\Programs\ddm

dynamic desktop media it's an adware!!

if not then see the below links

http://www.kellys-korner-xp.com/xp_tweaks.htm
Line 117 - Restore Taskbar and Start Menu

or Line #195 "Restore Desktop Icons and Taskbar"
http://www.kellys-korner-xp.com/xp_tweaks.htm
Repairs the Taskbar when minimized programs don't show

http://support.microsoft.com/default.aspx?scid=kb;en-us;318027
Taskbar Is Missing When You Log On to Windows
 
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