Troubleshooting a form

  • Thread starter Thread starter Cliff Lewis
  • Start date Start date
C

Cliff Lewis

I have created a form using FrontPage 2000, and posted it on my web
site. A number of people have submitted information with it, but of
course one person has e-mailed me saying "Your form does not work." I
asked him what happens when he tries, but have not received a reply.
What questions should I be asking, and are there any tips for
troubleshooting problems with a form?

Thanks,
Cliff Lewis
 
If it works for others, and not him...

1) Get him to tell you the definition of "does not work", including what he
is doing when he tries to submit.
2) What O/S and browser is he using on his computer?
3) Does he have a firewall configuration that might be stopping it? Or, a
configuration in the browser?
--
===
Tom [Pepper] Willett
Microsoft MVP - FrontPage
"You're a daisy if you do!"
---
FrontPage Support:
http://www.frontpagemvps.com/
===
|I have created a form using FrontPage 2000, and posted it on my web
| site. A number of people have submitted information with it, but of
| course one person has e-mailed me saying "Your form does not work." I
| asked him what happens when he tries, but have not received a reply.
| What questions should I be asking, and are there any tips for
| troubleshooting problems with a form?
|
| Thanks,
| Cliff Lewis
 
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