Troubleshoot windows mail

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help

I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?
 
When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.
 
If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
 
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Nick's
powerpoint ', Account: 'pop-server.wi.rr.com', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Server Response: '550 Invalid
recipient: <[email protected]>', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC79
 
I checked that email address and his mail server said:
"Invalid mailbox: (e-mail address removed)"
It appears your recipient may have closed his account.

Are you able to send mail to other recipients?

--
Gary VanderMolen, MS-MVP (Mail)


amma4 said:
The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Nick's
powerpoint ', Account: 'pop-server.wi.rr.com', Server:
'smtp-server.wi.rr.com', Protocol: SMTP, Server Response: '550 Invalid
recipient: <[email protected]>', Port: 25, Secure(SSL): No, Server Error:
550, Error Number: 0x800CCC79

Gary VanderMolen said:
If you would like some custom help:
Right-click on your error message, copy, then paste it into a reply here.
We can't do much troubleshooting without the complete error message.
Click to expand...
Click to expand...
 
Gary
Thank you very much this took care of my problem.
patsy

Gary VanderMolen said:
When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

help said:
I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?
Click to expand...
Click to expand...
 
You're very welcome, Patsy. Glad to have helped.

--
Gary VanderMolen, Microsoft MVP (Mail)
http://mvp.support.microsoft.com/default.aspx/profile/vandermolen


patsy said:
Gary
Thank you very much this took care of my problem.
patsy

Gary VanderMolen said:
When you got that error message was your Internet connection being
supplied by Vodacom? If yes:
Make sure you have send authentication enabled.
Go to Tools, Accounts, select that account, Properties, Servers.
The box for "My server requires authentication" must be checked.

--
Gary VanderMolen, MS-MVP (Mail)

help said:
I'm unable to send emails in my windows mail. When i select 'send/receive' a
pop-message comes up telling me:

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'Re: hi',
Account: 'pop3.mweb.co.za', Server: 'smtp.vodacom.co.za', Protocol: SMTP,
Server Response: '554 5.7.1 <[email protected]>: Recipient address
rejected: Access denied', Port: 25, Secure(SSL): No, Server Error: 554, Error
Number: 0x800CCC79

What can i do to fix this problem?
Click to expand...
Click to expand...
Click to expand...
 
In the Contacts folder:
Change the View to "Details".
Right-click on the "Name" column heading, click on "First Name", then click
on "Last Name"
Click on the "Last Name" heading to sort by that, or click on "First Name"
heading to sort by that.

In a Create Mail window:
Click on To:
Click on the "Name" column heading... it cycles thru 4 different sorts

In the Contact Properties:
click on the down arrow at the end of the Full Name box
 
I am having the same problem. It started about 4 days ago. Does anyone have
any suggestions?

this is my error message: The message could not be sent. The
authentication setting might not be correct for your outgoing e-mail [SMTP]
server. For help solving this problem, go to Help, search for "Troubleshoot
Windows Mail", and read the "I'm having problems sending e-mail" section. If
you need help determining the proper server settings, please contact your
e-mail service provider.

The rejected e-mail address was '[email protected]'. Subject 'sd',
Account: 'pop-server.new.rr.com', Server: 'smtp-server.new.rr.com', Protocol:
SMTP, Server Response: '501 5.5.2 MAIL FROM syntax error', Port: 25,
Secure(SSL): No, Server Error: 501, Error Number: 0x800CCC78
 
gert4pooh said:
when i open my windows mail the dial up box pops up and i cannot receive
mail i have highspeed internet can anyone please tell me how to get rid
of the box thanks
Click to expand...

Go to the Tools Menu>Accounts>select your account>Properties
button>Connection tab, remove the checkmark from "always connect
using">apply>OK.
 
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