Trouble with windows mail

T

toni

I had to recover my computer and now when I use windows mail I have to click
receive all instead of just clicking send and receive. Also I am not able to
automatically receive messages. When windows mail checks every 3 mins. I get
a message that some errors occured but it doesn't show what the error was.
Can anybody help.
 
G

Gary VanderMolen

That type of problem is usually caused by interference from a non-
compatible antivirus program. Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://get.live.com/wlmail/overview

Also, I recommend changing that 3 minute interval to 5 minutes.
Some mail servers are slow about resetting the mailbox on the server.
 
T

toni

I am running Mcafee. I turned off email scanning and it didn't seem to work.
Is Windows Live Mail about the same and would I still get it like I do
windows mail?
 
G

Gary VanderMolen

Yes, Windows Live Mail does pretty much everything that Windows
Mail does, plus a few extras. Its installer will automatically import all
your WM accounts, settings, and emails.
 

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