G
Guest
I have been having trouble sending and receiving emails at home since Friday.
Up until then it has been working fine. I am using Windows Mail. My email
service is through Comcast. One thing I am wondering… on Friday, 8/17, I had
received a Windows Vista Security Update KB931213. I am wondering if this
could be causing the problem because that’s when it started happening.
Here’s what happens…
When I try to send, it stays in my Outbox, even when I go to Tools, Send
All. This is for simple text emails that I create, as well as replies to
emails. Every 60 seconds it asks me if I want to Stop or Wait. I click on
Wait, then after doing this about a dozen times, I finally tell it to stop.
So, it stays in my Outbox.
When it says I'm receiving mail (bottom right hand corner), I wait for a
while. Then I go to Tools, Receive All. It still doesn't come. I go to
Comcast.net, Mail, on the website, and it is sitting there, but it won't come
to my computer through Windows Mail.
After I shut down, then boot up again, I can send and receive several emails
just fine, but after 5 or 6 emails back and forth, I start having the same
problem all over again.
I have called Comcast and my account, etc. is set up correctly. I do not
have Norton or McAfee and never have. I have turned off my antivirus
software (Panda) to see if that might have been blocking something. Even
with that off, I still cannot send or receive emails after a while. My
firewall is turned off anyway because Comcast has their own. Everything had
been working fine up until Friday.
Any ideas? Thanks...
Up until then it has been working fine. I am using Windows Mail. My email
service is through Comcast. One thing I am wondering… on Friday, 8/17, I had
received a Windows Vista Security Update KB931213. I am wondering if this
could be causing the problem because that’s when it started happening.
Here’s what happens…
When I try to send, it stays in my Outbox, even when I go to Tools, Send
All. This is for simple text emails that I create, as well as replies to
emails. Every 60 seconds it asks me if I want to Stop or Wait. I click on
Wait, then after doing this about a dozen times, I finally tell it to stop.
So, it stays in my Outbox.
When it says I'm receiving mail (bottom right hand corner), I wait for a
while. Then I go to Tools, Receive All. It still doesn't come. I go to
Comcast.net, Mail, on the website, and it is sitting there, but it won't come
to my computer through Windows Mail.
After I shut down, then boot up again, I can send and receive several emails
just fine, but after 5 or 6 emails back and forth, I start having the same
problem all over again.
I have called Comcast and my account, etc. is set up correctly. I do not
have Norton or McAfee and never have. I have turned off my antivirus
software (Panda) to see if that might have been blocking something. Even
with that off, I still cannot send or receive emails after a while. My
firewall is turned off anyway because Comcast has their own. Everything had
been working fine up until Friday.
Any ideas? Thanks...