Trouble with imported contacts

  • Thread starter Thread starter Stephen Quist
  • Start date Start date
S

Stephen Quist

Hello,

I moved some email addresses from Access to Outlook 2002 using the following
procedure:

I exported the Access data as a .csv file.
(I massaged the file manually to make it consistent.) - sometimes
I imported the file into Outlook in a new folder that I put under Contact.
I set the property on that folder to make it act as a contact folder.

The addresses show up in the folder as contacts.
I can open each contact. They look normal given that they just have names
and email addresses.

But. The contacts are all but unusable.

When I use the To button on a new message the contacts show up in the left
hand pane but when I try to copy them to the address field, they come up
blank. If I copy more than one I just get semicolons.

If I try to create a distribution list, the same thing happens. I can see
and select the contacts, but when I hit OK to finish moving the addresses,
the list is empty.

If I open and save a contact, it still comes up blank when I try to add it
to an email or distribution list.

If I open up a contact and hit the button "New Message for Contact" the
address comes up *properly* in an empty email!

I tried exporting the list from Outlook and importing it again but that did
not help.

What's going on and is it fixable?

Thanks,

Steve
 
Importing Contacts often fails to resolve the addresses, so you will not be
able to use the Outlook Address Book. You can open and save each Contact to
resolve the address or use one of the third party utilities that fix this
bug with importing.
 
I tried opening and saving several of the records to no avail. Those records
behaved just as the others. Can you point out some of the 3rd party tools
that might resolve this problem?

Also, is this same bug present in Outlook 2003 and Outlook 2007?

Steve

Russ Valentine said:
Importing Contacts often fails to resolve the addresses, so you will not
be able to use the Outlook Address Book. You can open and save each
Contact to resolve the address or use one of the third party utilities
that fix this bug with importing.

--
Russ Valentine
[MVP-Outlook]
Stephen Quist said:
Hello,

I moved some email addresses from Access to Outlook 2002 using the
following procedure:

I exported the Access data as a .csv file.
(I massaged the file manually to make it consistent.) - sometimes
I imported the file into Outlook in a new folder that I put under
Contact.
I set the property on that folder to make it act as a contact folder.

The addresses show up in the folder as contacts.
I can open each contact. They look normal given that they just have names
and email addresses.

But. The contacts are all but unusable.

When I use the To button on a new message the contacts show up in the
left hand pane but when I try to copy them to the address field, they
come up blank. If I copy more than one I just get semicolons.

If I try to create a distribution list, the same thing happens. I can see
and select the contacts, but when I hit OK to finish moving the
addresses, the list is empty.

If I open and save a contact, it still comes up blank when I try to add
it to an email or distribution list.

If I open up a contact and hit the button "New Message for Contact" the
address comes up *properly* in an empty email!

I tried exporting the list from Outlook and importing it again but that
did not help.

What's going on and is it fixable?

Thanks,

Steve
Click to expand...
Click to expand...
 
No, I can't. I have no time to keep up with third party software. Usually
one of the purveyors will answer soon with their commercial.
Importing is a permanent bug with Outlook, including Outlook 2007. AFAIK,
Microsoft has no intention of fixing it.
--
Russ Valentine
[MVP-Outlook]
Stephen Quist said:
I tried opening and saving several of the records to no avail. Those
records behaved just as the others. Can you point out some of the 3rd party
tools that might resolve this problem?

Also, is this same bug present in Outlook 2003 and Outlook 2007?

Steve

Russ Valentine said:
Importing Contacts often fails to resolve the addresses, so you will not
be able to use the Outlook Address Book. You can open and save each
Contact to resolve the address or use one of the third party utilities
that fix this bug with importing.

--
Russ Valentine
[MVP-Outlook]
Stephen Quist said:
Hello,

I moved some email addresses from Access to Outlook 2002 using the
following procedure:

I exported the Access data as a .csv file.
(I massaged the file manually to make it consistent.) - sometimes
I imported the file into Outlook in a new folder that I put under
Contact.
I set the property on that folder to make it act as a contact folder.

The addresses show up in the folder as contacts.
I can open each contact. They look normal given that they just have
names and email addresses.

But. The contacts are all but unusable.

When I use the To button on a new message the contacts show up in the
left hand pane but when I try to copy them to the address field, they
come up blank. If I copy more than one I just get semicolons.

If I try to create a distribution list, the same thing happens. I can
see and select the contacts, but when I hit OK to finish moving the
addresses, the list is empty.

If I open and save a contact, it still comes up blank when I try to add
it to an email or distribution list.

If I open up a contact and hit the button "New Message for Contact" the
address comes up *properly* in an empty email!

I tried exporting the list from Outlook and importing it again but that
did not help.

What's going on and is it fixable?

Thanks,

Steve
Click to expand...
Click to expand...
Click to expand...
 
You can try either of our import products (ContactGenie Importer or
DataPorter) depending on your needs (feature
list=http://www.contactgenie.com/cg20features.htm -
download=http://www.contactgenie.com/cg20dlorder.htm) . We have no knowledge
of there ever being a problem importing email addresses with either of our
products which have been around for several years. The evals are "full
function" limited only to the number of records that can be imported. If you
do encounter a problem, do send the issue to CG Support (CG products are NOT
supported via this newsgroup) since it would be considered a very high
interest/priority item and dealt with as such.

Karl
___________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2007"
http://www.contactgenie.com



Stephen Quist said:
I tried opening and saving several of the records to no avail. Those
records behaved just as the others. Can you point out some of the 3rd party
tools that might resolve this problem?

Also, is this same bug present in Outlook 2003 and Outlook 2007?

Steve

Russ Valentine said:
Importing Contacts often fails to resolve the addresses, so you will not
be able to use the Outlook Address Book. You can open and save each
Contact to resolve the address or use one of the third party utilities
that fix this bug with importing.

--
Russ Valentine
[MVP-Outlook]
Stephen Quist said:
Hello,

I moved some email addresses from Access to Outlook 2002 using the
following procedure:

I exported the Access data as a .csv file.
(I massaged the file manually to make it consistent.) - sometimes
I imported the file into Outlook in a new folder that I put under
Contact.
I set the property on that folder to make it act as a contact folder.

The addresses show up in the folder as contacts.
I can open each contact. They look normal given that they just have
names and email addresses.

But. The contacts are all but unusable.

When I use the To button on a new message the contacts show up in the
left hand pane but when I try to copy them to the address field, they
come up blank. If I copy more than one I just get semicolons.

If I try to create a distribution list, the same thing happens. I can
see and select the contacts, but when I hit OK to finish moving the
addresses, the list is empty.

If I open and save a contact, it still comes up blank when I try to add
it to an email or distribution list.

If I open up a contact and hit the button "New Message for Contact" the
address comes up *properly* in an empty email!

I tried exporting the list from Outlook and importing it again but that
did not help.

What's going on and is it fixable?

Thanks,

Steve
Click to expand...
Click to expand...
Click to expand...
 
And may I add my thanks, Karl, for your continued clean-up of the omissions that Microsoft continues to make.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Karl Timmermans asked:

| You can try either of our import products (ContactGenie Importer or
| DataPorter) depending on your needs (feature
| list=http://www.contactgenie.com/cg20features.htm -
| download=http://www.contactgenie.com/cg20dlorder.htm) . We have no
| knowledge of there ever being a problem importing email addresses
| with either of our products which have been around for several years.
| The evals are "full function" limited only to the number of records
| that can be imported. If you do encounter a problem, do send the
| issue to CG Support (CG products are NOT supported via this
| newsgroup) since it would be considered a very high interest/priority
| item and dealt with as such.
|
| Karl
| ___________________________________________________
| Karl Timmermans - The Claxton Group
| ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
| "Power contact importers/exporters for MS Outlook '2000/2007"
| http://www.contactgenie.com
|
|
|
| || I tried opening and saving several of the records to no avail. Those
|| records behaved just as the others. Can you point out some of the
|| 3rd party tools that might resolve this problem?
||
|| Also, is this same bug present in Outlook 2003 and Outlook 2007?
||
|| Steve
||
|| ||| Importing Contacts often fails to resolve the addresses, so you
||| will not be able to use the Outlook Address Book. You can open and
||| save each Contact to resolve the address or use one of the third
||| party utilities that fix this bug with importing.
|||
||| --
||| Russ Valentine
||| [MVP-Outlook]
||| |||| Hello,
||||
|||| I moved some email addresses from Access to Outlook 2002 using the
|||| following procedure:
||||
|||| I exported the Access data as a .csv file.
|||| (I massaged the file manually to make it consistent.) - sometimes
|||| I imported the file into Outlook in a new folder that I put under
|||| Contact.
|||| I set the property on that folder to make it act as a contact
|||| folder.
||||
|||| The addresses show up in the folder as contacts.
|||| I can open each contact. They look normal given that they just have
|||| names and email addresses.
||||
|||| But. The contacts are all but unusable.
||||
|||| When I use the To button on a new message the contacts show up in
|||| the left hand pane but when I try to copy them to the address
|||| field, they come up blank. If I copy more than one I just get
|||| semicolons.
||||
|||| If I try to create a distribution list, the same thing happens. I
|||| can see and select the contacts, but when I hit OK to finish
|||| moving the addresses, the list is empty.
||||
|||| If I open and save a contact, it still comes up blank when I try
|||| to add it to an email or distribution list.
||||
|||| If I open up a contact and hit the button "New Message for
|||| Contact" the address comes up *properly* in an empty email!
||||
|||| I tried exporting the list from Outlook and importing it again but
|||| that did not help.
||||
|||| What's going on and is it fixable?
||||
|||| Thanks,
||||
|||| Steve
 
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