Trouble Sending Mail

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Guest

I'm getting the following message. I checked my account (and checked with
bellsouth) and they said that it should be working.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
Server Response: '550 you are not allowed to send mail to
<[email protected]>', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC79
 
Are you sending from a laptop? If so, are you away from home,
using a different Internet connection?

Gary VanderMolen
 
No, sending from home DSL connection. Interestingly, my laptop is connected
via wireless network to the same modem and configured the same as my desktop
and I don't have the same problem. I'm running Vista on both computers and
the same security software (AVG). I tried disabling the email scanner, etc.
per other posted discussions - but it didn't fix the problem.

Gary VanderMolen said:
Are you sending from a laptop? If so, are you away from home,
using a different Internet connection?

Gary VanderMolen

Brent said:
I'm getting the following message. I checked my account (and checked with
bellsouth) and they said that it should be working.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
Server Response: '550 you are not allowed to send mail to
<[email protected]>', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC79
Click to expand...
Click to expand...
 
I take it that (e-mail address removed) is the intended recipient.
Are you able to send to that same recipient from your other computer?
I noticed there is a small discrepancy between "The rejected e-mail
address was '(e-mail address removed)'" and
"you are not allowed to send mail to <[email protected]>".
Is that because you edited the username in the published error message
differently, or is there really a difference in the original error message?

Gary VanderMolen

Brent said:
No, sending from home DSL connection. Interestingly, my laptop is connected
via wireless network to the same modem and configured the same as my desktop
and I don't have the same problem. I'm running Vista on both computers and
the same security software (AVG). I tried disabling the email scanner, etc.
per other posted discussions - but it didn't fix the problem.

Gary VanderMolen said:
Are you sending from a laptop? If so, are you away from home,
using a different Internet connection?

Gary VanderMolen

Brent said:
I'm getting the following message. I checked my account (and checked with
bellsouth) and they said that it should be working.

The message could not be sent. The authentication setting might not be
correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was '(e-mail address removed)'. Subject 'test',
Account: 'mail.bellsouth.net', Server: 'mail.bellsouth.net', Protocol: SMTP,
Server Response: '550 you are not allowed to send mail to
<[email protected]>', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC79
Click to expand...
Click to expand...
Click to expand...
 
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