Are there any error numbers associated? What version of Outlook? Are you
connected to the AOL network when you try to send/received AOL email? Do you
have your antivirus/antispam software scanning incoming/outgoing email?
Kathleen, Thanks for your response. I'm up and running. I ended up having to
purge all data entered and then re-enter. I don't know why that worked, since
I'd already done that twice before. The only difference was, this last time;
I first entered AOL data then EarthLink data was entered last. Again thanks
so much for your time and knowledge.
In case you are interested, I'll answer your questions:
-no error #s.
-Outlook 2003
-both; I've tried w/ EL and AOL opened and closed. That made no difference.
(It was on when it finally worked.)
-both, I tried with my antivirus on and off. That too made no difference.
(It was on when it finally worked.)
Want to reply to this thread or ask your own question?
You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.
