Kathleen, Thanks for your response. I'm up and running. I ended up having to
purge all data entered and then re-enter. I don't know why that worked, since
I'd already done that twice before. The only difference was, this last time;
I first entered AOL data then EarthLink data was entered last. Again thanks
so much for your time and knowledge.
In case you are interested, I'll answer your questions:
-no error #s.
-Outlook 2003
-both; I've tried w/ EL and AOL opened and closed. That made no difference.
(It was on when it finally worked.)
-both, I tried with my antivirus on and off. That too made no difference.
(It was on when it finally worked.)