Trouble moving shared contacts into business contacts

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

Hello everyone,
We've recently implemented business contact manager and are in the testing
stage throughout one department. Most contacts will copy over to business
contacts fine by simply dragging and dropping, but when you try to copy some
the error" Destination folder does not support attachments, access was
denied, or the attachments were not found" appears. The contacts receiving
this error don't have attachments, very bizarre. I'm having quite a bit of
trouble finding a solution to this one, any help would be greatly appreciated.

Thanks!
 
Some of BCM's error messages could stand refining.

I suspect that this message, and the also
popular"can't-save-calculated-fields", are used when an item has been
any fields BCM doesn't recognize (actually, properties not registered
for the folder you are dragging the item into), including attachment
properties. I think that in this situation BCM should just discard
properties the folder doesn't recognize and save the item in the
folder, with a perhaps an infomative message.
 
It is possible that contacts that are failing have contact picture. A better
way to transfer Outlook contacts in business contacts is through Import
feature. BCM 2003 Update with SP1 or higher and BCM 2007 have support for
importing Outlook contacts to BCM. This is exposed through Outlook
File->Import/Export->Business Contact Manager menu.
 
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