Trouble downloading templates

  • Thread starter Thread starter DSS
  • Start date Start date
D

DSS

I have been trying to download some templates at the Microsoft office
website. I clicked on the link in Excel 2002 (Office XP Version) and it
took me to the templates home page. I picked out a few different templates
that I wanted to download, but when I click on the download button, a new
window (a small one) opens up and says it is downloading, but nothing
actually happens. I read the help information concerning this and it
mentioned downloading the Microsoft Office Template and Media Control, but I
can't seem to find where to get this. I read the other help categories and
have met all the other requirements. I am using Windows XP and Internet
Explorer 6. I must be missing this media control download, but I can't
figure out where to get it.

Any suggestions?

DS
 
DSS

A post from Ken Macksey...........

I don't know if this will work for you, but it worked for me.


1. Click tools
2. Click internet options
3. Click privacy tab
4. In the web sites area, click edit
5. In the address of web site textbox, paste
http://officeupdate.microsoft.com/templategallery/
6.Click allow
7.Click OK
8. Click apply
9.Exit ie and restart system

After restarting your computer, try going to the template gallery and it
should work.

End Ken M................

Gord Dibben Excel MVP
 
Thanks for your suggestion. I tried that, but it didn't help. I can't
select clip-art either. I put a check in the check box to show that I want
to select it, but it never shows up. Also, if I try to check on Office
Updates, it briefly shows that I need to update things and then says there
is a problem. I must have some setting wrong or I must be missing
something. I don't recall ever having to accept this Media Control download
that someone else I know was asked to download to be able to download the
templates. If anyone has any other suggestions, I would welcome them.

DSS
 
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