Trouble dialing fax

  • Thread starter Thread starter S
  • Start date Start date
S

S

I am using Outlook 2000 address book
OS is Win XP Pro
Faxing a Word Document

I am trying to do a broadcast fax from my Outlook address book. When I try
to send the document the first time, the system ignores the process as if I
had done nothing.

If I repeat the process right away, the system tries to send it. However,
it does not dial correctly. I am not sure but I don't think it is dialing a
1 for other area codes. I have my dialing rules set to acknowledge my area
code.

S
 
Confirm that you are using Windows XP Fax.
If so, state how you integrated it with Outlook 2000 and verify you are
using Corp/Workgroup mode. That integration is not supported. These two
products never existed in the same decade.
Your fax numbers must be in International Format for dialing rules to be
obeyed. Details on how to use international format to invoke dialing rules
are available here: http://support.microsoft.com/?id=318575
 
I was using the address book in Outlook 2K, not trying to integrate XP's fax
function.
The international format was indeed the issue, +1(nnn)nnn-nnnn did the
trick.

Thanks!

S


Russ Valentine said:
Confirm that you are using Windows XP Fax.
If so, state how you integrated it with Outlook 2000 and verify you are
using Corp/Workgroup mode. That integration is not supported. These two
products never existed in the same decade.
Your fax numbers must be in International Format for dialing rules to be
obeyed. Details on how to use international format to invoke dialing rules
are available here: http://support.microsoft.com/?id=318575
--
Russ Valentine
[MVP-Outlook]
S said:
I am using Outlook 2000 address book
OS is Win XP Pro
Faxing a Word Document

I am trying to do a broadcast fax from my Outlook address book. When I
try to send the document the first time, the system ignores the process
as if I had done nothing.

If I repeat the process right away, the system tries to send it.
However, it does not dial correctly. I am not sure but I don't think it
is dialing a 1 for other area codes. I have my dialing rules set to
acknowledge my area code.

S
Click to expand...
Click to expand...
 
Meaning what, exactly? State more clearly what you are trying to do and what
happens.
--
Russ Valentine
[MVP-Outlook]
S said:
I was using the address book in Outlook 2K, not trying to integrate XP's
fax function.
The international format was indeed the issue, +1(nnn)nnn-nnnn did the
trick.

Thanks!

S


Russ Valentine said:
Confirm that you are using Windows XP Fax.
If so, state how you integrated it with Outlook 2000 and verify you are
using Corp/Workgroup mode. That integration is not supported. These two
products never existed in the same decade.
Your fax numbers must be in International Format for dialing rules to be
obeyed. Details on how to use international format to invoke dialing
rules are available here: http://support.microsoft.com/?id=318575
--
Russ Valentine
[MVP-Outlook]
S said:
I am using Outlook 2000 address book
OS is Win XP Pro
Faxing a Word Document

I am trying to do a broadcast fax from my Outlook address book. When I
try to send the document the first time, the system ignores the process
as if I had done nothing.

If I repeat the process right away, the system tries to send it.
However, it does not dial correctly. I am not sure but I don't think it
is dialing a 1 for other area codes. I have my dialing rules set to
acknowledge my area code.

S
Click to expand...
Click to expand...
Click to expand...
 
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