Trouble accessing the contacts addressbook from the fax wizard.

  • Thread starter Thread starter Frank Martin
  • Start date Start date
F

Frank Martin

I get an error message:

**
"An extension failed to initialize. Can't
open file: extend.dat. The file may not
exist, you maynot have permission to open it,
or it may be open in another program. "
**

It was all working OK before and now it
doesn't.
Please help, Frank
 
Thanks I tried this but no luck.
Are there any settings in Outlook or outlook
express to force the fax wizard to open the
appropriate folder in the address book? All
the data is there but the fax wizard can't
access it.
Regards, Frank


"Russ Valentine [MVP-Outlook]"
Rename extend.dat and run Detect and Repair
for Outlook.
--
Russ Valentine
[MVP-Outlook]
message
I get an error message:

**
"An extension failed to initialize. Can't
open file: extend.dat. The file may not
exist, you maynot have permission to open
it, or it may be open in another program.
"
**

It was all working OK before and now it
doesn't.
Please help, Frank
Click to expand...
Click to expand...
 
Yes, but you have an Outlook problem, not a Fax problem.
What happens when you open Outlook itself? What add-ins are you running?
--
Russ Valentine
[MVP-Outlook]
Frank Martin said:
Thanks I tried this but no luck.
Are there any settings in Outlook or outlook express to force the fax
wizard to open the appropriate folder in the address book? All the data
is there but the fax wizard can't access it.
Regards, Frank


Russ Valentine said:
Rename extend.dat and run Detect and Repair for Outlook.
--
Russ Valentine
[MVP-Outlook]
Frank Martin said:
I get an error message:

**
"An extension failed to initialize. Can't open file: extend.dat. The
file may not exist, you maynot have permission to open it, or it may be
open in another program. "
**

It was all working OK before and now it doesn't.
Please help, Frank
Click to expand...
Click to expand...
Click to expand...
 
I fixed it by going to "Internet options" and
making Outlook Express the default Contacts
program.

I had done this before but somehow the
settings jumped back to the Windows default.

It works OK now though.

Regards.

"Russ Valentine [MVP-Outlook]"
Yes, but you have an Outlook problem, not a
Fax problem.
What happens when you open Outlook itself?
What add-ins are you running?
--
Russ Valentine
[MVP-Outlook]
message
Thanks I tried this but no luck.
Are there any settings in Outlook or
outlook express to force the fax wizard to
open the appropriate folder in the address
book? All the data is there but the fax
wizard can't access it.
Regards, Frank


"Russ Valentine [MVP-Outlook]"
Rename extend.dat and run Detect and
Repair for Outlook.
--
Russ Valentine
[MVP-Outlook]
in message
I get an error message:

**
"An extension failed to initialize.
Can't open file: extend.dat. The file
may not exist, you maynot have
permission to open it, or it may be open
in another program. "
**

It was all working OK before and now it
doesn't.
Please help, Frank
Click to expand...
Click to expand...
Click to expand...
 
That means you had Outlook installed but were not using it for anything.
Not sure why you would do that, but it would have been nice for you were
using Outlook Express even though you installed Outlook. We can't read minds
and trying to do so is a waste of time.
--
Russ Valentine
[MVP-Outlook]
Frank Martin said:
I fixed it by going to "Internet options" and making Outlook Express the
default Contacts program.

I had done this before but somehow the settings jumped back to the Windows
default.

It works OK now though.

Regards.

Russ Valentine said:
Yes, but you have an Outlook problem, not a Fax problem.
What happens when you open Outlook itself? What add-ins are you running?
--
Russ Valentine
[MVP-Outlook]
Frank Martin said:
Thanks I tried this but no luck.
Are there any settings in Outlook or outlook express to force the fax
wizard to open the appropriate folder in the address book? All the
data is there but the fax wizard can't access it.
Regards, Frank


Rename extend.dat and run Detect and Repair for Outlook.
--
Russ Valentine
[MVP-Outlook]
I get an error message:

**
"An extension failed to initialize. Can't open file: extend.dat. The
file may not exist, you maynot have permission to open it, or it may
be open in another program. "
**

It was all working OK before and now it doesn't.
Please help, Frank
Click to expand...
Click to expand...
Click to expand...
 
I suppose I should uninstall Outlook because
I never need it.
Will this cause problems with other MS Office
products?
Regards, Frank

"Russ Valentine [MVP-Outlook]"
That means you had Outlook installed but
were not using it for anything.
Not sure why you would do that, but it
would have been nice for you were using
Outlook Express even though you installed
Outlook. We can't read minds and trying to
do so is a waste of time.
--
Russ Valentine
[MVP-Outlook]
message
I fixed it by going to "Internet options"
and making Outlook Express the default
Contacts program.

I had done this before but somehow the
settings jumped back to the Windows
default.

It works OK now though.

Regards.

"Russ Valentine [MVP-Outlook]"
Yes, but you have an Outlook problem, not
a Fax problem.
What happens when you open Outlook
itself? What add-ins are you running?
--
Russ Valentine
[MVP-Outlook]
in message
Thanks I tried this but no luck.
Are there any settings in Outlook or
outlook express to force the fax wizard
to open the appropriate folder in the
address book? All the data is there
but the fax wizard can't access it.
Regards, Frank


"Russ Valentine [MVP-Outlook]"
Rename extend.dat and run Detect and
Repair for Outlook.
--
Russ Valentine
[MVP-Outlook]
"Frank Martin" <[email protected]>
wrote in message
I get an error message:

**
"An extension failed to initialize.
Can't open file: extend.dat. The file
may not exist, you maynot have
permission to open it, or it may be
open in another program. "
**

It was all working OK before and now
it doesn't.
Please help, Frank
Click to expand...
Click to expand...
Click to expand...
 
It depends on what else you do. You might want to keep it around just for
integration with Word, although if you do mail merges you'll need to reset
Outlook as your default mail program to do so.
--
Russ Valentine
[MVP-Outlook]
Frank Martin said:
I suppose I should uninstall Outlook because I never need it.
Will this cause problems with other MS Office products?
Regards, Frank

Russ Valentine said:
That means you had Outlook installed but were not using it for anything.
Not sure why you would do that, but it would have been nice for you were
using Outlook Express even though you installed Outlook. We can't read
minds and trying to do so is a waste of time.
--
Russ Valentine
[MVP-Outlook]
Frank Martin said:
I fixed it by going to "Internet options" and making Outlook Express the
default Contacts program.

I had done this before but somehow the settings jumped back to the
Windows default.

It works OK now though.

Regards.

Yes, but you have an Outlook problem, not a Fax problem.
What happens when you open Outlook itself? What add-ins are you
running?
--
Russ Valentine
[MVP-Outlook]
Thanks I tried this but no luck.
Are there any settings in Outlook or outlook express to force the fax
wizard to open the appropriate folder in the address book? All the
data is there but the fax wizard can't access it.
Regards, Frank


Rename extend.dat and run Detect and Repair for Outlook.
--
Russ Valentine
[MVP-Outlook]
I get an error message:

**
"An extension failed to initialize. Can't open file: extend.dat.
The file may not exist, you maynot have permission to open it, or it
may be open in another program. "
**

It was all working OK before and now it doesn't.
Please help, Frank
Click to expand...
Click to expand...
Click to expand...
 
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