Trouble accessing a webpage.

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I am accessing www.webkinz.com and when I click to login I am coming up with
a blank screen, but the screen is not loading. It loads fine on a laptop
using the same connection. Can someone please help me to find out what I can
do to fully access this website?
 
Hi k,

The login page uses a Flash screen. Do you have Flash Installed? Athough I
do not think this is the reason as the homepage tests if you have Flash
installed.
Guess... Do you have any AOL products installed on the computer that is not
displaying the Logon page?
The Logon link on the Homepage tests if you have an AOL browser and loads a
different login page... It could be that the web developers have not tested
their web site fully for AOL browsers. The is no simple way to fix this
other than to uninstall the AOL products from your computer (this may not
fix the problem if the AOL products do not fully clean up after themselves
and remove the 'AOL' string from your browsers UserAgent string)

Other.... the link tries to navigate to an unresolved IP address
http://66.48.69.102/

It could be that this address is being blocked by your content blocker
(filters unwanted web sites from the browser) . Try adding
http://66.48.69.102/ to your Trusted Internet sites.

Regards.
 
Ash,

Your laptop must be running XP or Windows 2000 or something other than
VISTA. I, like you, have searched everywhere to find a solution to this
problem - I'm amazed to what great lengths one would go through to make a
"little one" happy at home. I finally found a solution for my problem which
was identical to yours. I simply uninstalled "Real Player"!!! Don't ask me
why it works it just does. Try it out and I hope you have much success.

jazzej
 
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