trojan

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i have windows xp professional, i have a trojan virus in my computer and am unable to get rid of it, do i have to format my hard drive to get rid of it, if so what do i do?
 
markw said:
i have windows xp professional, i have a trojan virus in my computer
and am unable to get rid of it, do i have to format my hard drive to
get rid of it, if so what do i do?
Click to expand...

It would be UNUSUAL for you to HAVE to format to get rid of anything on a
computer.

First - see if what you have is a Trojan or a Worm/Virus or a piece of
Spy/Ad/Malware:
The Cleaner!
- http://www.moosoft.com/
(You can use the shareware part without purchasing (fully functional) for 30
days - enough time to rid yourself of your issues.)

Then continue on with this and see if it doesn't clean up your machine...

Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)


Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)


Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three.)

Spybot Search and Destroy
http://www.safer-networking.net/

Lavasoft AdAware
http://www.lavasoft.de

CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html

Hijack This!
http://mjc1.com/mirror/hjt/

I also like "SpywareBlaster" and "SpywareGuard".
- http://www.javacoolsoftware.com/

These two are prevention mechanisms. I like SpywareGuard for those
with enough processor to have something running like antivirus software
- and it prevents browser hijacking quite well.


And Assortment of Others:
http://www.merijn.org/downloads.html


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php


Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)
- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.


Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.


Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.
 
You have a trojan whats its name ?? well go to the file
or folder where you detected it? There are a few places
to contact,But in times of immediate Crisis as no doubt
yours is "WWW.Bitdefender.com" they've got individual
REMOVAL tools for indvidual "Trojans" if your trojan's
not listed send them the file that is Hit the hardest and
they'll remove it Swiftly ;] GOOD LUCK
-----Original Message-----
i have windows xp professional, i have a trojan virus in
Click to expand...
my computer and am unable to get rid of it, do i have to
format my hard drive to get rid of it, if so what do i do?
 
thank you very much for all your help, ad-ware sorted ouy alot of virus i didnt know i had. computer is working alot better.

----- Shenan Stanley wrote: ----

markw wrote
i have windows xp professional, i have a trojan virus in my compute
and am unable to get rid of it, do i have to format my hard drive t
get rid of it, if so what do i do
Click to expand...

It would be UNUSUAL for you to HAVE to format to get rid of anything on
computer

First - see if what you have is a Trojan or a Worm/Virus or a piece o
Spy/Ad/Malware
The Cleaner
- http://www.moosoft.com
(You can use the shareware part without purchasing (fully functional) for 3
days - enough time to rid yourself of your issues.

Then continue on with this and see if it doesn't clean up your machine..

Turn on that firewall..
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.as
(It has been reported that it now works with AOL 9.0+


Make sure you have all the updates (critical) installed from
http://windowsupdate.microsoft.com
(Scan for updates, Review and Install


Get rid of the spy/ad/mal-ware.
(Yes - using MORE than one of these.
I recommend at least the first three.

Spybot Search and Destro
http://www.safer-networking.net

Lavasoft AdAwar
http://www.lavasoft.d

CWSShredde
http://www.spywareinfo.com/~merijn/downloads.htm

Hijack This
http://mjc1.com/mirror/hjt

I also like "SpywareBlaster" and "SpywareGuard"
- http://www.javacoolsoftware.com

These two are prevention mechanisms. I like SpywareGuard for thos
with enough processor to have something running like antivirus softwar
- and it prevents browser hijacking quite well


And Assortment of Others
http://www.merijn.org/downloads.htm


After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antiviru
software is updated and run a full scan of your computer. If you have n
antivirus software - get one NOW! Grisoft AntiVirus
http://www.grisoft.com/us/us_dwnl_free.ph


Empty your Temporary Internet Files and shrink the size it stores to abou
80 to 120MB (seems to be an optimal size for the normal user
- Open ONE copy of Internet Explorer
- Select TOOLS -> Internet Options
- Under the General tab in the "Temporary Internet Files" section
do the following
- Click on "Delete Cookies" (click OK
- Click on "Settings" and change th
"Amount of disk space to use:" to something between 80M
and 120MB. (Betting it is MUCH larger right now.
- Click OK
- Click on "Delete Files" and select t
"Delete all offline contents" (the checkbox) and clic
OK. (If you had a LOT, this could take 2-10 minutes o
more.
- Once it is done, click OK, close Internet Explore
- Re-open Internet Explorer


Uninstall any software you do not use often/ever. (If you have somethin
installed but never use it, uninstall it.) If you go through Contro
Panel -> Add/Remove Programs and see things you seldom if ever use, it is t
your advantage to remove it


Also, if you are tired of Web Page Pop-Ups/Unders.. You could try th
Google Toolbar
 
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