Trojan.win32.agent.em

  • Thread starter Thread starter Patrick Doyle
  • Start date Start date
P

Patrick Doyle

AVP keeps finding files with this bugger. I have found a few links
describing it but have not had any luck removing. I have tried Ad-Aware,
Spybot S&D, A Squared. Here is my Hijack This I hope it helps. I would
appreciate any help you can offer.

Logfile of HijackThis v1.99.1
Scan saved at 7:40:33 PM, on 6/5/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.51 SP2 (5.51.4807.2300)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kavmm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\ncsvc.exe
C:\WINNT\System32\nvsvc32.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINNT\system32\ZoneLabs\vsmon.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\WFXSVC.EXE
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Symantec\WinFax\WFXMOD32.EXE
C:\WINNT\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro 5\kav.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\a2\a2guard.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\CPal\CPal.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\a2\a2start.exe
C:\Program Files\a2\a2scan.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Adobe\Acrobat 5.0\Acrobat\Acrobat.exe
C:\Program Files\Common Files\Adobe\Web\AOM.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Temp\HijackThis\HijackThis.exe

R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -
C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\program files\google\googletoolbar2.dll
O2 - BHO: Class - {EA95B83C-6286-3CF1-064F-9A9DBEDD6251} -
C:\WINNT\system32\sdkcs.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio -
{8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program
files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINNT\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINNT\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone
Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [KAV50] "C:\Program Files\Kaspersky Lab\Kaspersky
Anti-Virus Personal Pro 5\kav.exe" -run -n PersonalPro -v 5.0.0.0 -chkss
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft
ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [a-squared] "C:\Program Files\a2\a2guard.exe"
O4 - Startup: Cookie Pal.lnk = C:\Program Files\CPal\CPal.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat
5.0\Distillr\AcroTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft
Office\Office10\OSA.EXE
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: &Google Search - res://c:\program
files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program
files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program
files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program
files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: Create Mobile Favorite -
{2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\inetrepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -
C:\Program Files\Microsoft ActiveSync\inetrepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -
{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft
ActiveSync\inetrepl.dll
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) -
http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage
Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) -
http://www.alken.nl/scan/Msie/bitdefender.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{BEF87DBB-DE73-4F58-B004-AEB175609DD5}:
NameServer = 192.168.1.1
O23 - Service: Diskeeper - Executive Software International, Inc. -
C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) -
VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Iomega App Services - Iomega Corporation -
C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: Kaspersky Anti-Virus Service (KLBLMain) - Unknown owner -
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro
5\kavmm.exe" -run bl -n PersonalPro -v 5.0.0.0 -ttsr 10000000 (file missing)
O23 - Service: Virtual Com Port Service (neoNcSvc) - Unknown owner -
C:\WINNT\system32\ncsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -
C:\WINNT\System32\nvsvc32.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) -
Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f
"%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program
Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC -
C:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: WinFax PRO (wfxsvc) - Symantec Corporation -
C:\WINNT\system32\WFXSVC.EXE
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) - Iomega
Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe
 
From: "Patrick Doyle" <[email protected]>

| AVP keeps finding files with this bugger. I have found a few links
| describing it but have not had any luck removing. I have tried Ad-Aware,
| Spybot S&D, A Squared. Here is my Hijack This I hope it helps. I would
| appreciate any help you can offer.
|

< HJT log snipped >

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear


Download CLEAN.EXE from the URL --
http://www.ik-cs.com/programs/virtools/clean.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter
{ http://kixtart.org Kixtart is CareWare } three batch files, two Kixtart scripts, two Link
(.lnk) files and a PDF instruction file.

GETFILES.BAT -- For downloading (FTP) the files needed to run the McAfee Command Line
Scanner. You may have to disable your FireWall or allow FTP.EXE to go through your FireWall
to allow the FTP utility to download the needed files

CLEAN.BAT -- For running within Windows after running c:\mcafee\GetFiles.BAT. If you choose
to scan again at a future date, run this batch file. It will automatically check the date
of the McAfee DAT files and if it is a couple of days old, it will download (FTP) the latest
signature files and install them before performing the scan.

DOSCLEAN.BAT -- For use on a Win9x/ME PC or on a Win2K/WinXP PC that is using FAT32 after
you have booted from an Emergency Boot Disk or DOS disk and have already executed;
c:\mcafee\GetFiles.BAT from within Windows. DOS disk boot images can be obtained from;
http://www.bootdisk.com/bootdisk.htm

I need you to perform the following...

Execute; CLEAN.EXE
Choose; Unzip
Choose; Close

Execute; c:\mcafee\GetFiles.BAT
{ or Double-click on 'GetFiles Link' in c:\mcafee }

Reboot the PC into Safe Mode [F8 key during boot]

Shutdown as many applications as possible !
It would also help for you to read - "How to perform a clean boot in Windows XP"
http://support.microsoft.com/kb/310353

Execute; c:\mcafee\CLEAN.BAT
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\ScanReport.HTML will be generated. At the
end of the scan, it will be displayed in your browser (Opera, FireFox or Internet Explorer).
It is suggested that you move the report out of c:\mcafee before performing another scan.
It would be a good idea to scan in Safe Mode and in Normal Mode and save a copy of the HTML
report for each session.


* * * Please report back your results * * *
 
No change. As soon as I launch IE or Firefox I get messages about infected
files. I believe there is a file which is creating random infected files.

Options:
/ADL /UNZIP /WINMEM /SUB /ANALYZE /PANALYZE /STREAMS /CLEAN /ALL /DEL
/PROGRAM /MIME /HTML "C:\MCAFEE\SCANREPORT.HTML"

Scanning C: [Raid]
Scanning C:\*.*
C:\Program Files\Executive Software\Diskeeper\DSK2-BUS.EXE\001d56c8.EXE ...
Found potentially unwanted program Adware-Powerreg.
The file or process has been deleted.
The archive has been deleted.

Summary report on C:\*.*
File(s)
Total files: ........... 185020
Clean: ................. 184848
Possibly Infected: ..... 0
Cleaned: ............... 0
Deleted: ............... 1
Non-critical Error(s): 2
Master Boot Record(s): ......... 2
Possibly Infected: ..... 0
Boot Sector(s): ................ 1
Possibly Infected: ..... 0
Scanning G: [Backup]
Scanning G:\*.*

Summary report on G:\*.*
File(s)
Total files: ........... 255066
Clean: ................. 255056
Possibly Infected: ..... 0
Cleaned: ............... 0
Non-critical Error(s): 1
Master Boot Record(s): ......... 2
Possibly Infected: ..... 0
Boot Sector(s): ................ 1
Possibly Infected: ..... 0



David H. Lipman said:
From: "Patrick Doyle" <[email protected]>

| AVP keeps finding files with this bugger. I have found a few links
| describing it but have not had any luck removing. I have tried Ad-Aware,
| Spybot S&D, A Squared. Here is my Hijack This I hope it helps. I would
| appreciate any help you can offer.
|

< HJT log snipped >

Dump the contents of the IE Temporary Internet Folder cache (TIF)
Start --> Settings --> Control Panel --> Internet Options --> Delete Files

Dump the contents of the Mozilla FireFox Cache { if you use FireFox }
Tools --> Options --> Privacy --> Cache --> Clear


Download CLEAN.EXE from the URL --
http://www.ik-cs.com/programs/virtools/clean.exe

It is a self-extracting ZIP file that contains the Kixtart Script Interpreter
{ http://kixtart.org Kixtart is CareWare } three batch files, two Kixtart scripts, two Link
(.lnk) files and a PDF instruction file.

GETFILES.BAT -- For downloading (FTP) the files needed to run the McAfee Command Line
Scanner. You may have to disable your FireWall or allow FTP.EXE to go through your FireWall
to allow the FTP utility to download the needed files

CLEAN.BAT -- For running within Windows after running
Click to expand...
c:\mcafee\GetFiles.BAT. If you choose
to scan again at a future date, run this batch file. It will automatically check the date
of the McAfee DAT files and if it is a couple of days old, it will download (FTP) the latest
signature files and install them before performing the scan.

DOSCLEAN.BAT -- For use on a Win9x/ME PC or on a Win2K/WinXP PC that is using FAT32 after
you have booted from an Emergency Boot Disk or DOS disk and have already executed;
c:\mcafee\GetFiles.BAT from within Windows. DOS disk boot images can be obtained from;
http://www.bootdisk.com/bootdisk.htm

I need you to perform the following...

Execute; CLEAN.EXE
Choose; Unzip
Choose; Close

Execute; c:\mcafee\GetFiles.BAT
{ or Double-click on 'GetFiles Link' in c:\mcafee }

Reboot the PC into Safe Mode [F8 key during boot]

Shutdown as many applications as possible !
It would also help for you to read - "How to perform a clean boot in Windows XP"
http://support.microsoft.com/kb/310353

Execute; c:\mcafee\CLEAN.BAT
{ or Double-click on 'Clean Link' in c:\mcafee }

A final report in HTML format called C:\mcafee\ScanReport.HTML will be generated. At the
end of the scan, it will be displayed in your browser (Opera, FireFox or Internet Explorer).
It is suggested that you move the report out of c:\mcafee before performing another scan.
It would be a good idea to scan in Safe Mode and in Normal Mode and save a copy of the HTML
report for each session.


* * * Please report back your results * * *
Click to expand...
 
From: "Patrick Doyle" <[email protected]>

Adware was found.

1) Download the following item...

Ad-aware SE (Free personal version)
http://www.lavasoftusa.com/

2) Update Ad-aware with latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using Ad-aware SE, perform a Full Scan of your platform and clean/delete
any parasites found.
6) Restart your PC and perform a "final" Full Scan of your platform using Adaware
7) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point

I also suggest using BHODemon -- http://www.definitivesolutions.com/bhodemon.htm

See if that clears your problem. If it doesn't I suggest SpyBot Search and Destroy v1.4
http://www.safer-networking.org/en/index.html


* * * Please report back your results * * *
 
Thanks. I have already done that, but still the same problem. I have also
ran Spybot, and now have also run VCleaner. Same problem. Its as if IE and
Firefox are creating the infected files once I run them.
 
From: "Patrick Doyle" <[email protected]>

| Thanks. I have already done that, but still the same problem. I have also
| ran Spybot, and now have also run VCleaner. Same problem. Its as if IE and
| Firefox are creating the infected files once I run them.

OK. You haven't mentioned what AV program is flagging this not what files are flagged to
have Trojan.win32.agent.em. It may be a False Positive.

It may be a java related .CLASS file outside or inside a Java Jar.

Dump the contents of your Sun Java cache -

Start --> settings --> control panel --> Java applet --> cache --> clear
or
Start --> settings --> control panel --> Java applet --> general --> settings --> delete
files


Please submit a sample of the flagged file(s) to Virus Total --
http://www.virustotal.com/flash/index_en.html
The submission will then be tested against several different AV vendor's scanners.

Another way to submit is to send the suspect file to the following email address
scan<at>virustotal.com
{ replace <at> with @ } with only the word SCAN as the subject.

Please post back the EXACT results.
 
I am running Kaspersky AVP Pro 5 with the lattest build and hourly update.
It appears IE and Firefox are randomly generating infected files. A Squared
is flagging IE and Firefox when they launch as having possible trojan or
spyware downloader. If I allow them to continue, AVP will flag a file in the
Win32 directory. The file name always changes and appears to be randomly
generated. Series of letters and so on, not real files.
 
From: "Patrick Doyle" <[email protected]>

| I am running Kaspersky AVP Pro 5 with the lattest build and hourly update.
| It appears IE and Firefox are randomly generating infected files. A Squared
| is flagging IE and Firefox when they launch as having possible trojan or
| spyware downloader. If I allow them to continue, AVP will flag a file in the
| Win32 directory. The file name always changes and appears to be randomly
| generated. Series of letters and so on, not real files.

Patrick:

This is a new find (6/4) and Kaspersky has no writeup on it.
http://www.viruslist.com/en/viruses/encyclopedia?virusid=84076

Please submit a sample of the randomly generated named files to Virus Total --
http://www.virustotal.com/flash/index_en.html
The submission will then be tested against several 18 AV vendor's scanners.

Another way to submit is to send the suspect file to the following email address
scan<at>virustotal.com
{ replace <at> with @ } with only the word SCAN as the subject.

Please post back the EXACT results.
 
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