D
David
For the past two days I tried to get rid of several pesky viruses/trojans
that apparently messed up my machine and kept returning on reboot.
I'm running XP and turned off System Restore, then rebooted in Safe Mode,
then ran my AV program, and deleted the "Trojano" worm and a few other
viruses, like the "DyfucDldr" variety.
I think I'm now virus, trojan, worm, and adware-free, but the damage seems
to have been done:
First, I can't open programs from my desktop, like IE or Ad-Aware, or Real
Audio. The system just hangs and the hourglass icon stares at me.
CTL-ALT-DEL doesn't work...it either freezes the computer or I get an error
message saying there is something wrong with the program and asking me to
send a report to Microsoft.
Second, there is no audio on the computer anymore. The files for all of the
Windows sounds are missing -- there is no C:/WINDOWS/MEDIA folder anymore.
Instead, in Control Panel, the icons for each sound show a path that begins
with "%System Root%" and I get a message that the file can't be located.
The same is true of all the other program sounds, for Real Audio, my
anti-virus alerts, etc. (I checked and nothing is muted.)
Finally, I noticed the Startup list after running "msconfig" shows a couple
strange ".exe" files, for example, "Nye42.exe". This box is checked like
all the others, and it says the location is in the C:/Windows folder, but I
did a search for it and there is no such file found on my computer. I
unchecked this from the Startup list, but the two problems noted above still
exist.
I'm afraid whatever got me really got me good and I have no idea how to
recover from this.
Any suggestions would be appreciated. I've done a web search (on my other
computer) and reviewed the bulletin board threads. I think I've done
everything I've read to get rid of the nasties, I just don't know how to
restore the system to an operational mode.
I am thinking of restoring the "System Restore" function and going back a
month or so before I got whacked to do a System Restore at that point.
Hopefully that will restore the sounds and functionality. It may also
restore the viruses, but I may be able to delete them this time before they
do permanent damage.
I'd appreciate anyone's thoughts on what I can do or whether my plan even
makes sense.
Thanks in advance for your help.
that apparently messed up my machine and kept returning on reboot.
I'm running XP and turned off System Restore, then rebooted in Safe Mode,
then ran my AV program, and deleted the "Trojano" worm and a few other
viruses, like the "DyfucDldr" variety.
I think I'm now virus, trojan, worm, and adware-free, but the damage seems
to have been done:
First, I can't open programs from my desktop, like IE or Ad-Aware, or Real
Audio. The system just hangs and the hourglass icon stares at me.
CTL-ALT-DEL doesn't work...it either freezes the computer or I get an error
message saying there is something wrong with the program and asking me to
send a report to Microsoft.
Second, there is no audio on the computer anymore. The files for all of the
Windows sounds are missing -- there is no C:/WINDOWS/MEDIA folder anymore.
Instead, in Control Panel, the icons for each sound show a path that begins
with "%System Root%" and I get a message that the file can't be located.
The same is true of all the other program sounds, for Real Audio, my
anti-virus alerts, etc. (I checked and nothing is muted.)
Finally, I noticed the Startup list after running "msconfig" shows a couple
strange ".exe" files, for example, "Nye42.exe". This box is checked like
all the others, and it says the location is in the C:/Windows folder, but I
did a search for it and there is no such file found on my computer. I
unchecked this from the Startup list, but the two problems noted above still
exist.
I'm afraid whatever got me really got me good and I have no idea how to
recover from this.
Any suggestions would be appreciated. I've done a web search (on my other
computer) and reviewed the bulletin board threads. I think I've done
everything I've read to get rid of the nasties, I just don't know how to
restore the system to an operational mode.
I am thinking of restoring the "System Restore" function and going back a
month or so before I got whacked to do a System Restore at that point.
Hopefully that will restore the sounds and functionality. It may also
restore the viruses, but I may be able to delete them this time before they
do permanent damage.
I'd appreciate anyone's thoughts on what I can do or whether my plan even
makes sense.
Thanks in advance for your help.