Trojan.Startup.NAMESHIFTER.GK Removal

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

This has managed to install itself on my home pc, The antispyware tells me
that it has detected it, however refuses to remove it sucessfully. Pappint
retart the trojan is back.

Any ideas

Thank you
 
Hello Mark;

Can you let us know what the trojan is and where its
being detected ?

For MSAS goto "tools" on the top bar then "SpywareScan",
next goto "View Spyware Scan History", then choose the
latest scan results and click "View Full details of scan"
from the bottom right of the screen, then copy and paste
that back here (Left click and cover the text-Right click
and copy, Then right click in a response here and choose
pªste)

It will be alot easier to help you remove it once we know
what it is and where its saved intº.

Good luck

Engel
 
I also am having problems with this Trojan Start.Up. Name Shifter.This is
located in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows.... How do I remove
this
 
Please download, install and update the free version of
Ewido trojan scªnner:

http://www.ewido.net/en/download/

When installing, under "Additional Options"
uncheck "Install background guard" and "Install scan via
context menu".

From the main ewido screen, click on update in the left
menu, then click the Start update buttºn.
After the update finishes (the status bar at the bottom
will display "Update successful").

Exit Ewido DO NOT SCAN yet

Please download CCleªner,

http://www.ccleaner.com/ccdownload.asp

Install it but do not run it yet.

Boot into safe mºde:

Restart your computer and as soon as it starts booting up
again continuously tap F8.

A menu should come up where you will be given the option
to enter Safe Mºde.

Run ewido, click on the Scanner button in the left menu,
then click on the Complete scªn.

If ewido finds anything, it will pop up a notificatiºn.
You can select "Remove" and check the boxes "Perform
action with all infections" and "Create encrypted backup"
before clicking on OK.

When the scan finishes, there will be some options at the
bottom of the screen, click on "Save Report". This will
create a text file, save that to your desktop incase we
need it lªter

Run MS Antispy on a full scan and remove anything fºund

Run Ccleaner and press "Run Cleªner"

Reboot back to Normal mºde.

Those are the primary steps recomended by Andy, hopefully thisn is all what
it take.

Engel
 
This is a AndyM or Ron Kinner case beacuse I cannot find any good advice
within any forum without using HijackThis and to be carefully guided.
Get HijackThis.exe from:
http://tomcoyote.org/hjt/hjt199//HijackThis.exe
http://computercops.biz/HijackThis.html

Save it to C:\hjt (new folder) then Open it and select Scan and Save Log.
Note where you saved the log then send it to him as an attachment. Put
Hijack in the subject so he'll know it's not spªm.

Alternatively you can post it on the Dell Forum ªt:

http://forums.us.dell.com/supportforums/board?board.id=si_hijack

(if it wraps you can go tº:

http://tinyurl.com/ckuzq instead.)

Put Ron in the subject so he will see it. You do not need to have a Dell to
post but you will need to register.

Ron Kinner
Microsoft MVP 2004 & 2005
(e-mail address removed)

Good luck

Engel
 
Trojan has been successfully removed with the info you gave and followed to
the letter, but I had to do twice. Thank you, idi
 
Back
Top