A
AndyManchesta
Hi Des
Check your add/remove screen for any of these three
programs and remove if you find them.Also remove the
folders from c:drive/programfiles area for any found.
Security IGuard
Virtual Maid
Search Maid
run a virus scan at any of these sites :
Trend Micro
http://housecall.antivirus.com/
Panda
http://www.pandasoftware.com/activescan/
Symantecs Security Check & Virus scanner
http://security.symantec.com/default.asp?
productid=symhome&langid=ie&venid=sym
If the problems are still there Can you download these
and post the logs :
Download Hijack This
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Save it on either the desktop or c/drive,extract and run.
Choose to run a scan and save logfile,this will open the
results in notepad,send that log.
Download Microworlds Escan
Microworlds escan http://www.mwti.net/antivirus/mwav.asp
Save it to the desktop,double click it to extract.When
its opened click drives amd scan all files then click
scan.
When its finished it will show any bad files in the lower
pane.Click and highlight all the text then press control
and c to copy it.It can then be pasted back on here.
If it says you have a virus and need to pay just close
the prompt and let it finsh scanning.Theres no reson to
pay as if they are malicious files that gets detected its
easy enough to maunally delete them all,But it will tag
anything suspicious as a virus and some will be genuine
files and some harmless such as w32.reboot which is used
by AOL and others.
With the results of hijack and escan it will be alot
easier to delete the trojan
Regards Andy
Check your add/remove screen for any of these three
programs and remove if you find them.Also remove the
folders from c:drive/programfiles area for any found.
Security IGuard
Virtual Maid
Search Maid
run a virus scan at any of these sites :
Trend Micro
http://housecall.antivirus.com/
Panda
http://www.pandasoftware.com/activescan/
Symantecs Security Check & Virus scanner
http://security.symantec.com/default.asp?
productid=symhome&langid=ie&venid=sym
If the problems are still there Can you download these
and post the logs :
Download Hijack This
http://www.spywareinfo.com/~merijn/files/hijackthis.zip
Save it on either the desktop or c/drive,extract and run.
Choose to run a scan and save logfile,this will open the
results in notepad,send that log.
Download Microworlds Escan
Microworlds escan http://www.mwti.net/antivirus/mwav.asp
Save it to the desktop,double click it to extract.When
its opened click drives amd scan all files then click
scan.
When its finished it will show any bad files in the lower
pane.Click and highlight all the text then press control
and c to copy it.It can then be pasted back on here.
If it says you have a virus and need to pay just close
the prompt and let it finsh scanning.Theres no reson to
pay as if they are malicious files that gets detected its
easy enough to maunally delete them all,But it will tag
anything suspicious as a virus and some will be genuine
files and some harmless such as w32.reboot which is used
by AOL and others.
With the results of hijack and escan it will be alot
easier to delete the trojan
Regards Andy