Trojan has corrupted IE settings under XP SP2

[Guest]

My son managed to get a trojan on his laptop and it appears to have corrupted
IE settings so some features don't work.

Examples are:
Missing side bar menus
Failed autoredirection on web email client and inabilty to reply or delete
web mail messages with a BT Yahoo account.

Can anyone suggest a route to repair this? I've tried changing and resetting
all the options from the menu but no go. I also can't uninstall I.E. to
reinstall either.

 

[Hans Le Roy]

Hi,

Did you remove the Trojan first?

It might be a good idea to reinstall IE over itself.

Kind regards

Hans Le Roy
MS MVP Windows/IE-OE

 

[PA Bear]

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis
(http://aumha.net/downloads/hijackthis.zip) is the preferred tool to
use. It will help you to both identify and remove any hijackware/spyware.
**Post your files to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html or
http://aumha.net/viewforum.php?f=30 for expert analysis, not here.**

 

[Sandi Hardmeier - MVP]

What trojan? Depending on what it is, a reinstall/repair may not work
anyway. You don't need to uninstall IE before repairing IE:
http://inetexplorer.mvps.org/archive/answers_5.htm#repair_tool

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go here:
http://msmvps.com/spywaresucks/archive/2005/05/14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org