Trojan.Desktophijack help Part 2

  • Thread starter Thread starter Guest
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G

Guest

Afraid my questions may be missed as a reply to my own post, re-posting as new:

Thanks for your response. "Why" answers are always helpful. Just a couple
more questions:

My understanding of what you outline below is that I will be Disabling
System Restore, Updating virus definitions and Running a full scan. Am I not
doing anything about step 4 then, "delete any values added to the registry"?
Or if I am, can you offer some instructions that are more straightforward
than Symantec's?

Also, you write >> The same applies to the desktop wallpaper. you can check
this from the display option <<

I'm not clear about what applies to the desktop wallpaper, that is, what I
will be checking, from what display option, or where that is. Further along
in your post I see steps for resetting the homepage. Does the wallpaper
process follow along the same lines?

Thankyou so much,

bookbabe


John Barnett MVP said:
With the exception of 'delete any values added to the registry' all the
others are straightforward.
You need to disable system restore in order to delet all the system restore
points. The reason for this is that the trojan was more than likely saved
when a system restore was taken. Deleting all system restore points means
you cannot restore your system to a previous time, thus re-infect the
machine.
Go to control panel and click the system icon. next click the system restore
tab and then click your mouse on the box marked 'turn off system, restore on
all drive'. Click apply followed by OK. All system restore points will now
be deleted. All you need do then is open system properties again (click the
system icon), click the system restore tab and then remove the tick from the
box 'turn off system restore on all drives'. System restore will now start
monitoring again and creating restore points.

Make sure your anti virus definitions are updated, by updating Norton Anti
Virus, then run a full scan. if nothing shows up the trojan has been
removed.
Click to expand...
The same applies to the desktop wallpaper. you can check this from the
display option.

You will, of course, need to restart your pc at some point to ensure that
everything is working okay.

--
John Barnett MVP
Associate Expert
http://xphelpandsupport.mvps.org

The information in this post is supplied "as is". No warranty of any kind,
either expressed or implied, is made in relation to the accuracy,
reliability or content of this post. The Author shall not be liable for any
direct, indirect, incidental or consequential damages arising out of the use
of, or inability to use, information or opinions expressed in this post..
Click to expand...
Go to control panel and click the Internet options icon. on the general tab
 
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