Hi Redmunds
When the scan finishes and it shows the results page click the + next to the
Trojan.Backdoor entry and let us know where its located and what the filename
is, You can also check the scan history to see if its the same file that
keeps being detected or if its regenerating after removal. Open Microsoft
Antispyware, Goto 'Tools' then 'Spyware Scan' and click 'View Spyware Scan
History' left click one of the logs where its detected this trojan and from
the menu on the right click 'View Full Details Of Scan' you can then copy and
paste that back if you need more help.
If its in system volume information then thats easily fixed by clearing the
restore points, if its showing the file in another location then let us know
where as it will be alot easier to determine if its a real threat.
If you find the location and its showing a file (Not a registry entry) then
upload it at a malware scan site, Jotti or VirusTotal will be best as they
use most of the main AV scanners to check the file.
http://virusscan.jotti.org/
http://www.virustotal.com
Next Download Ewido Anti-Malware and run a full system scan
http://www.ewido.net/en/download
When installing, under "Additional Options" uncheck "Install background
guard" .
Click on update in the left menu, then click the Start update button. After
the update finishes from the main menu click on 'scanner' then click
'Complete System Scan' , If ewido finds something, it will pop up a
notification. Select "Remove" and check the boxes "Perform action with all
infections" and "Create encrypted backup" then click on ok.When the scan
finishes, click on "Save Report" and save it to your desktop or c:/drive and
post back the results if it detects any malware (except cookies).
Ewido works fine after the 14 day trial expires and just stops the
background guard and auto updates, its one of the best malware scanners
around due to the amount of updates they make (Sometimes Daily) so its worth
keeping on the system as it will still scan and remove malware and you can
update it manually anytime you want.
Let us know if Ewido detects anything and where Microsoft's scanner if
finding the Trojan
Regards
Andy