Trend Micro Internet Security Pro

  • Thread starter Thread starter Ritter 197
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Ritter 197

I installed the above program but it keeps on bringing up a message, that a
computer wants to sign on to my computer.

I checked the ID and it is indeed my own computer which is connected to a
D-link router. I have checked ion the Trend Micro page that comes up again
and again, that it is a TRUSTED computer and it is supposedly not to come up
again with a warning for this computer, but it does.

Have any of you experience this too with the Trend Micro Internet Security
PRO ?

It is very annoying.
 
I am trying to get to their CHAT support. I am connected at 8 PM, waiting
now 25 minutes and the service rep who is to come on "shortly" is still not
there.

Their support is for the birds.Both by phone and chat and e-mail.
 
Now waiting 49 minutes and still no support rep. that is to be here
"shortly", that is in their support CHAT room of Trend Micro.

Support is terrible.
 
The last update:

I waited 1 hour 20 minutes. Not ever a note how much longer to wait for a
techie to "come shortly to the session", always connected with an ID session
# but no support at all.

I would NOT recommend Trend Micro after these experiences. Consumer reports
is way wrong in giving them a #1 spot in their current issue.

Real live experiences do NOT support that at all.
 
Just installed TM IS2008. SO far, so good.

Ritter 197 said:
The last update:

I waited 1 hour 20 minutes. Not ever a note how much longer to wait for a
techie to "come shortly to the session", always connected with an ID
session # but no support at all.

I would NOT recommend Trend Micro after these experiences. Consumer
reports is way wrong in giving them a #1 spot in their current issue.

Real live experiences do NOT support that at all.
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