Trend better than McAfee? Market Share?

  • Thread starter Thread starter Chris Mahoney
  • Start date Start date
C

Chris Mahoney

I have been told to ditch McAfee Enterprise for Trend. Can anyone
direct me to some recent data on these systems?

Does anyone know where I can get market share numbers - for say...the
top 5 AV products?
 
I am working an issue with Trend right now. I have a virus sample that McAfee flags as the
"W32/Spybot.worm.gen.e" and that was around Oct 18th. Trend failed to flag it as anything.
I submitted a sample to Trend twice through October 29th. Still Trend failed to flag it.
My correspondance went unanswered. Yesterday I used my professional personna and I called
Trend ( we have a contract with Trend ) and I queried them about how long does it take to
get a submission identified. I did not get a good answer. I asked should it take almost 3
weeks, they said "No." I told them the situation and that since Pattern Files 2.204 (now
2.238) Trend has not flagged the infector. I was asked to resubmit it. I did, I got a
receipt and a case number but Trend still fails to flag the infector.

The following is a list of AV software and what they identified the infector as...

McAfee -
W32/Spybot.worm.gen.e
F-secure -
Backdoor.Win32.Hackarmy.w
Panda -
Bck/HackArmy.T
BitDefender -
Backdoor.Hackarmy.1.Gen
Symantec Nav 2005
backdoor hacarmy
CAI eTrust
Win32.Rawbot.BR trojan
Reliable Anti Virus (RAV)
Backdoor:Win32/Hackarmy
DialogueScience:
BackDoor.Hackamy


In addition, McAfee's Enterprise management is better than Trend's.

I am *very* disappointed in Trend :-(

Dave




| I have been told to ditch McAfee Enterprise for Trend. Can anyone
| direct me to some recent data on these systems?
|
| Does anyone know where I can get market share numbers - for say...the
| top 5 AV products?
 
After email discussions back-and-forth with Trend, they finally started catching the
infector in the 2.239.05 Controller Pattern Release. With the "Official Pattern Release
2.240, there are [572] new viruses detected by this new pattern file.

However, to go from 10/14 to 11/08 is too long and I am disappointed.

McAfee -
W32/Spybot.worm.gen.e
F-secure -
Backdoor.Win32.Hackarmy.w
Panda -
Bck/HackArmy.T
BitDefender -
Backdoor.Hackarmy.1.Gen
Symantec Nav 2005
backdoor hacarmy
CAI eTrust
Win32.Rawbot.BR trojan
Reliable Anti Virus (RAV)
Backdoor:Win32/Hackarmy
DialogueScience:
BackDoor.Hackamy
Trend Sysclean (Pattern File 2.240)
BKDR_HACKARMY.R


Dave :-)



| I am working an issue with Trend right now. I have a virus sample that McAfee flags as
the
| "W32/Spybot.worm.gen.e" and that was around Oct 18th. Trend failed to flag it as
anything.
| I submitted a sample to Trend twice through October 29th. Still Trend failed to flag it.
| My correspondance went unanswered. Yesterday I used my professional personna and I called
| Trend ( we have a contract with Trend ) and I queried them about how long does it take to
| get a submission identified. I did not get a good answer. I asked should it take almost
3
| weeks, they said "No." I told them the situation and that since Pattern Files 2.204 (now
| 2.238) Trend has not flagged the infector. I was asked to resubmit it. I did, I got a
| receipt and a case number but Trend still fails to flag the infector.
|
| The following is a list of AV software and what they identified the infector as...
|
| McAfee -
| W32/Spybot.worm.gen.e
| F-secure -
| Backdoor.Win32.Hackarmy.w
| Panda -
| Bck/HackArmy.T
| BitDefender -
| Backdoor.Hackarmy.1.Gen
| Symantec Nav 2005
| backdoor hacarmy
| CAI eTrust
| Win32.Rawbot.BR trojan
| Reliable Anti Virus (RAV)
| Backdoor:Win32/Hackarmy
| DialogueScience:
| BackDoor.Hackamy
|
|
| In addition, McAfee's Enterprise management is better than Trend's.
|
| I am *very* disappointed in Trend :-(
|
| Dave
|
|
|
|
| | | I have been told to ditch McAfee Enterprise for Trend. Can anyone
| | direct me to some recent data on these systems?
| |
| | Does anyone know where I can get market share numbers - for say...the
| | top 5 AV products?
|
|
 
David said:
After email discussions back-and-forth with Trend, they finally started catching the
infector in the 2.239.05 Controller Pattern Release. With the "Official Pattern Release
2.240, there are [572] new viruses detected by this new pattern file.

However, to go from 10/14 to 11/08 is too long and I am disappointed.

McAfee -
W32/Spybot.worm.gen.e
F-secure -
Backdoor.Win32.Hackarmy.w
Panda -
Bck/HackArmy.T
BitDefender -
Backdoor.Hackarmy.1.Gen
Symantec Nav 2005
backdoor hacarmy
CAI eTrust
Win32.Rawbot.BR trojan
Reliable Anti Virus (RAV)
Backdoor:Win32/Hackarmy
DialogueScience:
BackDoor.Hackamy
Trend Sysclean (Pattern File 2.240)
BKDR_HACKARMY.R


Dave :-)
Click to expand...

Did you get a feel for what took them so long to come up with a
signature? They are usually pretty good with keeping up with the latest
threats.
 
No I don't but I have not closed the call yet.

I submitted the sample a couple of times via the web. Then thanx to Nick Fitzgerald, I sent
the sample to (e-mail address removed) using my professional email address. An email
address, from a "company" which is covered under contract. When I received NO reply, I then
called support using my professional persona. It still took almost a week to get the file
recognized. I found this exercise most enlightening. When I submit a sample to
McAfee/AVERT Webimmune I can expect an EXTRA.DAT within minutes to 24hrs. Never this long a
period I told the Trend POC this fact.

Trend POC:
Rommel M. Humarang, MCP
Systems Engineer
Technical Support Department
TrendLabs HQ, Trend Micro Incorporated

~ ~ ~
Dave





|
| Did you get a feel for what took them so long to come up with a
| signature? They are usually pretty good with keeping up with the latest
| threats.
 
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