Transferring Terminal Server Licenses

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Guest

I have a customer who lost their original, retail, Terminal Server licenses for Windows 2000 Server. We're in the process of replacing that server, and we have no way to install the licenses. It is possible to transfer the licenses from one server to another? We activated the original server over the web, so there is registration information provided to Microsoft. Any information would be helpful. Thanks

Beth Hodg
Sr. Network Enginee
Spectrum Business Centers.
 
From Microsofts Terminal Services FAQ at
http://www.microsoft.com/windowsserver2003/community/centers/termi
nal/terminal_faq.asp

<quote>
Q. How do I move my licenses from one licensing server to
another?

A. You should back up your Terminal Services licensing server
regularly by using the Windows Backup tool or similar. This will
help protect your licensing data from accidental loss if your
system experiences hardware or storage failure.

When backing up a Terminal Server License Server, back up both the
System State data and the folder in which the Terminal Server
License Server is installed. This ensures that data in both the
registry and the Terminal Services licensing server database is
backed up.

If you restore the System State data and the database to the
original Terminal Services licensing server computer, any unissued
licenses are restored correctly as long as you have not replaced
the operating system on the computer. Otherwise any unissued
licenses are not restored and an event will appear in the system
log providing the unissued count. You can still restore the
unissued licenses by using the TS License Manager tool with the
Telephone activation mechanism, and requesting the licenses back.
You can switch to the Telephone mechanism by right clicking on the
server in TS License Manager, and selecting properties from the
menu.
</quote>

In short: you'll have to phone the Clearinghouse.
291795 - HOW TO: Locate a Phone Number for the Microsoft
Clearinghouse
http://support.microsoft.com/?kbid=291795
 
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