Well, I think I have it. When I opened the previous pst file, it opens as
a
personal folder at the bottom of the list. Not being initimately familiar
with Outlook, I didn't notice it was there until I tried it again this AM
and
saw it. Then I copied the messages and contacts from the newly opened
folder
from the previous pst file to the "empty" folder created with the new
profile. Then I closed that personal folder. Evereything seems to be
working
now.
One last question: Can I delete the "old" profile? It was called Outlook.
--
Ken Hudson
Russ Valentine said:
No. A system restore won't help a thing.
There is absolutely no reason you cannot open a previous PST file in a
new
profile. Post the precise steps you are using and what happens so we can
see
what you're doing wrong.
--
Russ Valentine
[MVP-Outlook]
I set up a new profile but couldn't get the old pst to open and it was
not
read only.
Since this is a new machine, can I do a system restore to just before I
installed Office 2003? Would that delete all the profiles and Office so
that
when I reinstalled Office and opened Outlook, it would set up a new
profile
and I could go from there?
This is too frustrating to me and probably to you.
Thanks.
--
Ken Hudson
:
R click and close the 3 you are not using.
If you cannot close any of the 3, then you have a corrupt profile and
must
create a new one.
--
Russ Valentine
[MVP-Outlook]
Oops, I get it now.
In Outlook I have four personal folders.
--
Ken Hudson
:
No. The question I needed to which I needed an answer is how many
Personal
Folders files do you now see if you examine your entire Folder
hierarchy
in
Folder View in your current profile?
--
Russ Valentine
[MVP-Outlook]
Hi Russ,
Sorry, thought I did.
I copied Outlook.pst and Archive.pst from my old computer.
I pasted them into my new computer in the C:\Documents and
Settings\Ken\Local settings\Application Data\Microsoft\Outlook
folder.
I
overwrote the existing Outlook.pst file.
These two pst files, Outlook.pst and Archive.pst, are in my
current
folder
(profile).
--
Ken Hudson
:
Depends on how much you corrupted your profile, which we won't
know
until
you answer the rest of my question.
--
Russ Valentine
[MVP-Outlook]
message
The old file was Outlook.pst. I pasted Outlook.pst and
Archive.pst.
No, the address service does not work.
How can I fix that, please?
--
Ken Hudson
:
What was the name of the old file? What was the name of
Outlook's
new
file?
How many PST files are in your current profile (make sure you
use
Folder
View to examine the entire hierarchy).
Does your Outlook Address Book Service work?
--
Russ Valentine
[MVP-Outlook]
message
Well, I guess I lucked out. Before getting to your
responses,
I
found
that
the Outlook folder location was hidden. I showed hidden
files
and
saved
the
old pst in the default folder. (I only had old E-mail
messages
in
the
file.)
Things seem to be working okay. I'll keep my fingers
crossed.
Would
I
know
right away that something was amiss?
--
Ken Hudson
:
Hi,
I am trying to transfer my Outlook pst files to a new
computer.
The
new
computer is XP. I have two pst files, "regular" and
archive
but
don't
know
where to save them on the new PC.
TIA