tracking tab

  • Thread starter Thread starter sgreen
  • Start date Start date
S

sgreen

does anyone know where to locate the "tracking tab" in the
sent folders of MS Outlook 2000? I have been trying to
figure out how to receive a message back once an e-mail
has been delivered. thanks.

sgreen
 
You need to enable this per message on the Options of the mail or set it as
default in Tools-> Options-> E-mail Option-> Tacking Options

Please note that the Tracking tab on the sent item will only be available in
Exchange Environments when the receipt is read in the Inbox and deleted
permanently
--
Roady
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thank you for the quick reply. Unfortunately, I do not
understand the second part of your reply.

I have checked the option under "tracking options" to
request a delivery receipt for e-mail messages sent.
Problem is - I am not recieving any notification via e-
mail when they are delivered.

If I check the option requesting notification when the
message is READ - I do recieve an e-mail saying the
message was read.

I would prefer, however, to get a message once the e-mail
was delivered.

Your thoughts??

S.
 
Unfortunately not all servers support this functionality. Probably for the
better or you could just trash the server with loads of requests and it will
use its resources to reply as well. Read receipts however are processed by
the client if the client supports the functionality and the receivers allows
it to send a read receipt you will receive a receipt.

The second part I was talking about is a special feature for Exchange
environments (Exchange is a corporate mailserver which has lots of extra
features when used in a LAN with Outlook); when you receive a receipt the
send item processes it and when you open the item you'll see an extra tab
with an overview of the received receipts.
--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Question of the week:
How To Manage General Information For Multiple Contacts
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-----
 
I did all that stuff and I do get receipts but I still don't have a tracking tab on the original sent message. What am I doing wrong. Please help
 
Like I metioned before; you won't get that tab unless you are in a corporate
Exchange environment.

--
Roady
www.sparnaaij.net
Microsoft Office and Microsoft Office related News
Also Outlook FAQ, How To's, Downloads and more...

Question of the month: Color Code Your E-Mail.
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-----
Rebecca said:
I did all that stuff and I do get receipts but I still don't have a
Click to expand...
tracking tab on the original sent message. What am I doing wrong. Please
help
 
Tracking doesn't depend on Exchange, only on the recipient sending back responses.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
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