Tracking e-mail

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I have my e-mail default set to notify me when someone reads my e-mail. The one person I really need this option on apparently has his set up to NOT return a receipt. Is there any way to force a return receipt? Anyway to track if/when a person has read an e-mail outside of this option

Thanks in advance.
 
No, but you can ask for a delivery receipt as well if the server supports
it.

--
Roady
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Sue V said:
I have my e-mail default set to notify me when someone reads my e-mail.
The one person I really need this option on apparently has his set up to NOT
return a receipt. Is there any way to force a return receipt? Anyway to
track if/when a person has read an e-mail outside of this option?
 
Sue:

Check out www.msgtag.com

They offer three versions of an application that notifies you when a
recipient opens an email you have sent. What they explained to me is that
an HTML tag is hidden in the email, which is triggered when the email is
opened.

Note the following:

(1) You must have sent the email in HTML format, not plain text.
(2) The free version of the application inserts a footer in your email that
tells the recipient that you know they've read the mail. (The two "paid"
versions insert the same footer, but you can edit the footer or eliminate it
altogether.
(3) The recipient must open the message while online. In other words, if
you send to an AOL account, and the recipient runs one of those automatic
sessions that signs them on and downloads all emails for reading offline,
the tag won't be triggered.
(4) It doesn't work if you send FROM an AOL, Yahoo, Hotmail, or similar
account. (But you can send TO those accounts.)

I've been running the "Status" version, and am generally happy with it. The
biggest drawback is (3) above: Some recipients download their messages and
read them offline. But if "the one person you really need this option" for
reads online, this will suit you.

(By the way, you can avoid triggering the HTML tag that might be in an email
someone else send you by way of a registry edit that changes ALL incoming
mail to plain text. The problem with that is that it changes ALL incoming
mail.)

Hope this helps.
Ken


Sue V said:
I have my e-mail default set to notify me when someone reads my e-mail.
The one person I really need this option on apparently has his set up to NOT
return a receipt. Is there any way to force a return receipt? Anyway to
track if/when a person has read an e-mail outside of this option?
 
Outlook 2003 will also suppress this, since the tag no doubt is working off an <img> tag.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
Does that mean I'll be able to switch back to getting my emails in HTML?

Outlook 2003 will also suppress this, since the tag no doubt is working off
an <img> tag.

--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
If the main reason you opted for plain text was to avoid "web beacons" and other content downloaded from the Internet, yes.
--
Sue Mosher, Outlook MVP
Outlook and Exchange solutions at http://www.slipstick.com
Author of
Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
 
Sue, I am using outlook and can't find the return receipt option, do you know how I can turn it on

----- Sue V wrote: ----

I have my e-mail default set to notify me when someone reads my e-mail. The one person I really need this option on apparently has his set up to NOT return a receipt. Is there any way to force a return receipt? Anyway to track if/when a person has read an e-mail outside of this option

Thanks in advance.
 
Will,
In Outlook 2000:
Tools > Options > Preferences tab > Email Options > Tracking Options
 
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