Total System Freeze

Guest · Jan 31, 2004

While on IE 6.0 and using it for awhile, the system will freeze up completely. I mean, IE just sits there
no cursor, etc. Can't even use ctrl, alt, delete to get out. I have to actually restart computer using power button
I am running Windows 98 and just installed Verizon DSL and had to configur some network items,
not sure if that affected anything. Never used IE until got DSL, was running AOL, which I've unistalled

Help! I've had suggestions of reinstall Windows 98 and reload everything - trying to avoid this.

war17 · Jan 31, 2004

1. Check if a program running in the background is interfering with Internet
Explorer. Temporarily disable all Norton programs, including anti-virus, win
doctor, recycle bin protect, and clean sweep. Disable any firewall or
ad-blocker.

2. Perform a repair of Internet Explorer. From Control Panel select
Add/Remove Programs. Scroll down to Microsoft Internet Explorer and
highlight it. Click on the Add/Remove button. When the IE Tools menu comes
up, select Repair. Click OK.

3. If repairing does not work, uninstall and reinstall IE. At the same IE
Tools menu, select "Restore the previous Windows configuration". Then
reinstall Internet Explore.

You can also access the IE Toolbar by clicking Start > Run and type

rundll32 setupwbv.dll,IE6Maintenance "C:\Program Files\Internet
Explorer\Setup\SETUP.EXE" /g "C:\WINDOWS\IE Uninstall Log.Txt"

--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/homepage

dtetuan said:
While on IE 6.0 and using it for awhile, the system will freeze up

completely. I mean, IE just sits there,

no cursor, etc. Can't even use ctrl, alt, delete to get out. I have to

actually restart computer using power button.

I am running Windows 98 and just installed Verizon DSL and had to configur some network items,
not sure if that affected anything. Never used IE until got DSL, was

running AOL, which I've unistalled.

Help! I've had suggestions of reinstall Windows 98 and reload everything -

trying to avoid this.

Don Varnau · Jan 31, 2004

In addition to Warren's suggestions, search for malware:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

http://www.mvps.org/inetexplorer/answers_5.htm#shuts_down

http://www.mvps.org/inetexplorer/answers3.htm#freezing

Don
--
Newsgroup replies preferred, but e-mail address is...
don_04[at]varnau[dot]org
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