Toshiba Satellite A70 - Home pre-installed, Pro won't install

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Guest

I am having considerable trouble trying to get XP Professional (with SP1)
onto my laptop. It is a Toshiba Satellite A70 800, which came new, with XP
Home waiting to be set up on the HDD.

I ran through the Home setup, and I now wish to install XP Professional onto
my machine.

Using the setup.exe file directly, I have tried both upgrading and a new
installation, both of which return the same message:

"Before Setup continues, please restart your computer."

So I restart my computer, expecting that something will happen. It doesn't.
I then try to run setup.exe again, and I am back to where I started.

After doing a compatibility test, I find that the DVD-RAM driver doesn't
seem to work with XP Professional - which I find surprising, since it is
supported by XP Home. The drive I have in my machine is the one it came with,
I believe the brand is Matshita.

I have also tried booting from the CD, but I encountered a similar error.

Replies would be appreciated, as this is urgent for my purposes.
 
Uninstall the DVD-RAM driver and try upgrading again.
After upgrading, visit Toshiba support to obtain the latest
drivers for your specific notebook model, including the
latest DVD-RAM driver. Also, uninstall any antivirus
program before attempting to upgrade.

Please note a "New Installation" is not an upgrade. It
is only to be selected if you intend to install Windows XP
in an available empty drive or partition.

Welcome to Toshiba Support!
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

---------------------------------------------------------------------------------

:

| I am having considerable trouble trying to get XP Professional (with SP1)
| onto my laptop. It is a Toshiba Satellite A70 800, which came new, with XP
| Home waiting to be set up on the HDD.
|
| I ran through the Home setup, and I now wish to install XP Professional onto
| my machine.
|
| Using the setup.exe file directly, I have tried both upgrading and a new
| installation, both of which return the same message:
|
| "Before Setup continues, please restart your computer."
|
| So I restart my computer, expecting that something will happen. It doesn't.
| I then try to run setup.exe again, and I am back to where I started.
|
| After doing a compatibility test, I find that the DVD-RAM driver doesn't
| seem to work with XP Professional - which I find surprising, since it is
| supported by XP Home. The drive I have in my machine is the one it came with,
| I believe the brand is Matshita.
|
| I have also tried booting from the CD, but I encountered a similar error.
|
| Replies would be appreciated, as this is urgent for my purposes.
 
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