Toshiba Satellite A215-S4747 freezes up

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I purchased a new Toshiba Satellite A215 system this weekend. From hour one,
it freezes up irrational (goes to a blank ((black)) screen) and you have to
do a hardboot or take the battery out to get a response. It did it on the
first system I purchased and I took it back and exchanged it only to have the
other one do it within 30 mins of using it!
Using Windows Vista.

Any suggestions?
 
Scott said:
I purchased a new Toshiba Satellite A215 system this weekend. From hour one,
it freezes up irrational (goes to a blank ((black)) screen) and you have to
do a hardboot or take the battery out to get a response. It did it on the
first system I purchased and I took it back and exchanged it only to have the
other one do it within 30 mins of using it!
Using Windows Vista.

Any suggestions?
Click to expand...

Return it and don't buy another Toshiba. Unless you immediately
installed something incompatible on both machines, this behavior should
not happen out of the box.


Malke
 
In message <[email protected]> Scott
I purchased a new Toshiba Satellite A215 system this weekend. From hour one,
it freezes up irrational (goes to a blank ((black)) screen) and you have to
do a hardboot or take the battery out to get a response. It did it on the
first system I purchased and I took it back and exchanged it only to have the
other one do it within 30 mins of using it!
Using Windows Vista.

Any suggestions?
Click to expand...

Check out the fan, see if it spins. I have an A205, these units have
fantastic airflow, but rely on a single fan to push the air.
Unfortunately Toshiba has a bit of a reputation for DOA fans.

Once you get a working one, they reportedly stay working.

If the system over-heats, it will react first by throttling the CPU
substantially, to the point that the system becomes shaky, difficult to
use, then with a black/black screen (since the heat problem is generated
by the chipset, video card and hard drive(s) as well as the CPU)

I purchased my system on a business trip after my Gateway's capacitors
blew shortly after arriving in a hotel, I was able to recover my data
from the Toshiba by standing it on it's side and blowing a powerful
external fan against the fan port with the CPU capped at 25%, exchanged
the laptop for another and couldn't be happier.
 
Return it and don't buy another Toshiba. Unless you immediately
installed something incompatible on both machines, this behavior
should not happen out of the box.


Malke
Click to expand...
that's a silly comment! Toshiba laptops are sold around the world by
the zillions and they generally work superbly. OP: are you placing the
laptop of a cushioned surface, blocking the cooling fan underneath?
Call Toshiba for assistance.
 
DevilsPGD said:
In message <[email protected]> Scott


Check out the fan, see if it spins. I have an A205, these units have
fantastic airflow, but rely on a single fan to push the air.
Unfortunately Toshiba has a bit of a reputation for DOA fans.

Once you get a working one, they reportedly stay working.

If the system over-heats, it will react first by throttling the CPU
substantially, to the point that the system becomes shaky, difficult to
use, then with a black/black screen (since the heat problem is generated
by the chipset, video card and hard drive(s) as well as the CPU)

I purchased my system on a business trip after my Gateway's capacitors
blew shortly after arriving in a hotel, I was able to recover my data
from the Toshiba by standing it on it's side and blowing a powerful
external fan against the fan port with the CPU capped at 25%, exchanged
the laptop for another and couldn't be happier.
Click to expand...
my A205-S4617 runs quite warm--i just picked up a laptop cooler from
costco for $20. After outfitting it with gel cushions so that the
laptop doesnt slide around, I'm a happy camper. Now I no longer feel
heat radiating from the case, especially under my left palm. The air
exiting the laptop no longer is hot, as the cooler reduces internal
heating to a barely discernible gentle warmth.

Dave
 
In message <[email protected]> David
my A205-S4617 runs quite warm--i just picked up a laptop cooler from
costco for $20. After outfitting it with gel cushions so that the
laptop doesnt slide around, I'm a happy camper. Now I no longer feel
heat radiating from the case, especially under my left palm. The air
exiting the laptop no longer is hot, as the cooler reduces internal
heating to a barely discernible gentle warmth.
Click to expand...

I have an S4639 myself -- I used an active cooler with my Gateway
desktop replacement (7200rpm drive, with a real P4 chip. Not one of the
lower power mobile ones, a genuine P4. Ick. Gets about 5 minutes of
battery life on a 5lb battery)

My Toshiba is far better, even just sitting on my lap I can get along
just fine without any cooling, active or passive, it's warm but not hot,
and the fan spins down when he machine isn't active.

A feat of engineering, given that I have two drives in there, right now
I'm just waiting for a solid state SATA-mobile drive to reach my local
market and get the OS and apps over to that drive, from reading reviews
of Dell's M1330 with a $500 32GB solid state drive *drool*

On that topic, have you ever opened the laptop up at all? A lot of
laptops have a spare internal USB port where their Bluetooth adapter
would go, if the laptop is so equipped, I'd love to add my own since I
didn't get a factory bluetooth adapter.

Alternatively, if you happen to have bluetooth, can you tell if it's
mounted on the USB bus, or PCI-E bus directly (in which case it's part
of a mini-PCI-E card, probably the wifi card)
 
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