Hi Milo,
Please reply to this message instead of starting a new thread.
According to the search you tried the 4 steps recommended for C++ errors.
Since the first four steps didn't solve that problem, here's the
continuation of the troubleshooter. Steps 5 to 12 offer more
advanced solution that are almost guaranteed to work!
5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://mvps.org/nibblesnbits/Video.html
6. If your system restarts by itself as a result of a STOP error etc.,
"Windows Error Reporting has a new feature. With this feature, you can
automatically view responses to Windows error reports. After you submit
an error report, you can immediately view any available information that
relates to the issue, such as hotfixes, workarounds, or other relevant info."
Download the Windows Error Reporting Update from here:
http://www.microsoft.com/downloads/...D8-5053-436E-B898-9CD995292BAA&displaylang=en
7. Click Start / Control Panel /Administrative Tools / Event Viewer /
Click the Applications listing on the left / in the right pane look for
yellow or red symbols and doubleclick them to identify any problems,
and they often have a link to a KB article you can read for the solution.
8. Allow Windows to control your pagefile at a "system managed size".
Be sure there's enough space for the pagefile size to = 1.5 * your RAM
Here's a tip: Set the pagefile to it's own partition or hard drive if possible.
References:
http://aumha.org/win5/a/xpvm.php is a good site about this as is:
http://www.microsoft.com/WindowsXP/expertzone/columns/mcfedries/03june16.asp
9. Test your RAM using:
http://www.memtest86.com/memt30.zip
after you extract that zip file, click on the README.txt file for the
instructions on how to create the boot floppy to test your RAM or
use the MS Ramtest CD:
http://oca.microsoft.com/en/windiag.asp
10. Click Start / Run / then type: sfc /scannow and press ENTER
to replace any damaged system files -or- Run Setup.exe on your
Windows 98/Me/XP/2000 CD to reinstall Windows over itself without
erasing your programs and data. Once everything works fine reinstall
updates one at a time from:
http://windowsupdate.microsoft.com while
testing the game after each update, in case an update caused the problem.
11. If you have room on one of your partitions, use it to install another
clean installation of Windows which you can gradually update with the
appropriate chipset, video, and sound drivers, as well as Direct X, but
with no extras including themes, firewalls, antivirus, etc. You may have
to reinstall the game(s) for use with that partition, but it's well worth it.
12. If you don't have enough space for step 11 I suggest you at least
create a new administrators account with no themes, firewall, antivirus,
or any other software or startup programs installed for that account. If
this solves the problem, then you should switch over to the new account.
Hopefully that solved the problem, if not we'll examine more hardware.
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Thank you for your imput.Did everything I you said but unfortually i am still getting the error.
| When the window is closed I get another one which goes as follows
| Application error
| The instruction at "0x5006610c"
| Referenced memory at "0x00000004"
| The memory could not be "read"
| I am running windows xp pro with 1024 of ram and an n-vida g-force 4 ti4400 graphics card.Had the card for about a year and no
trouble till now.Recently installed a new hard drive, 512 megs of ram and a dvd rewriter.(could they be the problem)On the verge of
formatting my c: drive and starting again.Hope you can help
|
| milo
