"TO" field, auto fill-in feature

[i.s.]

my users have the "Suggest names while completing To, CC,
and BCC fields" checked which can be found from the main
OL interface by:

Tools>Options>Email Options>Advanced Email Options

my problem is that some of the names that have been used
previously no longer work. it will auto fill in the "To"
line with the correct display name from the Global
Address List but there is no SMTP address attached to it.

does anyone either now how to fix this or clear the cache
so i can see if starting from scratch will fix this?

thanx,
i.s.

 

[Russ Valentine [MVP-Outlook]]

Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q287623

 

[Guest]

you the man Russ, thanx so much!

-----Original Message-----
Remove individual addresses from the autocompletion cache by highlighting
the entry when presented in the suggested names list (use your arrow key to
migrate to the entry) and then hitting your Delete key before you tab out of
the field. To clear the entire cache, follow the instructions here:
http://support.microsoft.com/default.aspx?scid=kb;EN- US;Q287623


--
Russ Valentine
[MVP-Outlook]

my users have the "Suggest names while completing To, CC,
and BCC fields" checked which can be found from the main
OL interface by:

Tools>Options>Email Options>Advanced Email Options

my problem is that some of the names that have been used
previously no longer work. it will auto fill in the "To"
line with the correct display name from the Global
Address List but there is no SMTP address attached to it.

does anyone either now how to fix this or clear the cache
so i can see if starting from scratch will fix this?

thanx,
i.s.

.