To deal w/ inbox probs

  • Thread starter Thread starter Guest
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Guest

I have had 16 emails stuck in my inbox for the past week. Since I am going
to be stuck with them for a very long time, I have decided they are my email
friends.

I took the snippet "If I could turn back time, I would find a way..." from
the Cher song of the same name, turned it into a .wav file, and made it my
New Mail Notification sound.

At least now I chuckle each time I get new, deleteable, moveable, email.

Hey Steve, is Microsoft ever going to fix this mess?
 
Windows Mail has a newer (to them) form of database. Each email is stored
separately.

Do the following:

1) Open Control Panel then select Folder Options.
a) click on the Views tab
b) Select "Show hidden files and folders"
c) Uncheck "Hide extensions for known file types"
d) click APPLY then OK.
e) Close Control Panel

2) From Windows Mail
a) Click on the Tools menu
b) click on Options
c) click on the Advanced tab
d) click the Maintenance button
e) click the Store Folders button.
f) make a note of the location of the message stores. It will be
something like:
C:\Users\<account name>\AppData\Local\Microsoft\Windows Mail
g) close Windows Mail

3) Open Windows Explorer

When it opens, you will see a small black triangle next to the user account
name. Click it to collapse it.

For the following, the triangle will not appear till you put the mouse over
the element in question.

Move the mouse to the "Computer" line. A triangle will appear, click on it
to expand it.

You should see something like "Local Disk (C:)"

Click on the triangle to expand it.

Locate "Users" and click on the triangle next to it to expand it.

Locate <username> and click on the triangle next to it to expand it.

Locate "AppData" and click on the triangle next to it to expand it.

Locate "Local" and click on the triangle next to it to expand it.
Locate "Microsoft" and click on the triangle next to it to expand it.

Now, in the right window pane, locate Windows Mail.
Click on it.

In the left window pane, scroll upward till you see "Local Disk (C:)"

Now, in the right window pane, hold them left mouse button down on the
Windows Mail folder.
Drag it to the "Local Disk (C:)" and release the mouse button.
Select MOVE Here.......

Now, this may take a bit to get done, depending upon how much mail is there.
Give it time.

Now, when it's done, create a new folder name Windows Mail to replace the
moved one in the
C:\Users\<account name>\AppData\Local\Microsoft folder.

Now start Windows Mail.
It will be empty but that's no biggie.

Create a couple of folders in Windows Mail and name them Old Mail, Old
Sent.
Click on the Old Mail folder to open it.


Resize Windows Mail so you can see both Windows Explorer and Windows Mail.

In the Windows Mail folder you will see a Local Folders folder, click the
triangle to expand it.

Locate the Inbox folder.
In this folder you will see a lot of .eml files. These are the old emails.
Drag and drop ONLY the .eml files to the Old Mail folder in Windows Mail.

Do similar for Sent Items to the Old Sent folder.

Now, see if Windows Mail works for you.
 
Its not worth doing that if the messages are in the inbox and WinMail still
functions. I'd only wipe out the database if the outbox is stuck.

steve
 
When my outbox was stuck, I did the "make a copy of the Windows Mail
folder...delete the messagestore folder" fix. That fixed my outbox without
having to wipe out the database. That was last week, and knock wood,
everything but my inbox has been fine ever since. Now, I'm going to have to
find a song about knocking on wood. All I can think of right now, is the
knock on the ceiling song. Doesn't fit. I don't want Windows Mail.

And Steve, sir, when is Microsoft going to fix this mess????
 
I have no idea when Microsoft is going to fix this and other issues. They
don't confide such information in us.

I doubt it will be soon, whatever soon means, which is why I'm trying to
find fixes and workarounds now.

steve
 
I know I sounded snippy and I didn't mean to. I appreciate your efforts.
Because of all of the Windows Mail problems, I've been backing up my email
every night. It's easy. And, the only reason I know how to do it is because
of your posts with the URL for http://www.oehelp.com/backup.aspx. Thank you.
 
As I said before, I'm just as frustrated as the users.

Those at MS sit in their ivory towers and watch the slaughter with
distraction from above. Or not. They just sit there sometimes I guess.

I don't know how to make them "get it".

steve
 
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