to chris H from terri

  • Thread starter Thread starter ganz
  • Start date Start date
G

ganz

hey chris ,
terri sent me over after i almost questioned her to death.
my games ( cd's) won't open . were working fine till now.
didn't change anything in the computer.
most messages are to "unload debugger"
applied "disable script debugging" and they still show.
the updates selection only offers "blast worm"
haven't downloaded any updates.
one of the games has no msg error but , when opened,
flashes for a second , and disappears.
they're all xp compatible.
plz post , mail me , send me a courrier pigeon ,
anything !!!!!!!!!
 
Hi Ganz,

I tried his link and it opened right up for me. Here's the
contents of that page, so you can avoid further hassles. :-)

=====================================================
CAUSE
This issue may occur if one or more of the following conditions are true:
a.. There are programs (such as an antivirus program or debugging software) that run in the background and that interfere with the game startup process.
b.. Your sound card or sound card drivers are outdated.
c.. The Creative Audigy sound card is installed in your computer. This sound card may conflict with the game startup process.
RESOLUTION
To resolve this issue, use the following methods in the order presented.

Note Method 4 and Method 5 assume that you have the Creative Audigy sound card installed.
Method 1: Rename the Amdfix.sys File
1.. Click Start, and then click Search.
2.. In the All or Part of the File Name box, type amdfix.sys.
3.. Click Search Now.
4.. In the search results list, right-click Amdfix.sys, click rename, and then rename the file as Amdfix.sys.old.
5.. Restart your computer.
If this does not resolve the issue, go to Method 2.
Method 2: Restart the Computer by Using a Clean Boot Procedure
When you start Microsoft Windows with a normal startup, several programs start automatically and run in the background. These programs may include third-party antivirus programs and system utility programs. When you try to run one of the games listed at the beginning of this article, these programs may interfere with the game. If this occurs, you can use a clean boot to start your computer before you play a game. This prevents these background programs from starting automatically.

Note To complete this procedure, you must be logged-on as Administrator or as a member of the Administrators group. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
1.. Click Start, and then click Run.
2.. In the Open box, type msconfig, and then click OK.
3.. In the System Configuration Utility window, click the General tab, and then click Selective Startup.
4.. Under Selective Startup, click to clear the following check boxes:
a.. Process SYSTEM.INI file
b.. Process WIN.INI file
c.. Load System Services
d.. Load Startup Items
5.. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
6.. Click OK, and then click Restart to restart your computer.
If this does not resolve the issue, go to Method 3.
Method 3: Update Your Sound Card Drivers
Contact your audio hardware manufacturer to obtain and install the latest version of the driver for your sound card. For information about how to contact the manufacturer of your sound card, see the "References" section of this article. Or, visit the following Microsoft Windows Update Web site to determine whether applicable driver updates are available:
http://windowsupdate.microsoft.com

If this does not resolve the issue, go to Method 4.
Method 4: Disable the Creative Welcome Menu
1.. Click Start, point to Programs, point to Sound Blaster Audigy, and then click Welcome Menu.
2.. Click to select the Do not show this again check box, and then click Close.
If this does not resolve the issue, go to Method 5.
Method 5: Configure Audigy in the System Configuration Utility
1.. Click Start, and then click Run.
2.. In the Open box, type msconfig, and then click OK.
3.. In the System Configuration Utility window, click the Startup tab.
4.. Click to clear each Audigy-related check box, and then click OK.
REFERENCES
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

===========================================================


--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


| here's some feedback .
| the page doesn't work . it tells me it's the wrong
| address or it's kaput .
| will u check it again please ?
| will try it again in the next couple of days , just in
| case .
| hope ur family crisis is sorted and u can help me before
| the comp goes out the window .
| am gonna take some prozac.
| cheers very mucho
|
| >-----Original Message-----
| >Sorry for the delay, we've had a family health crisis
| here. Take a look at
| >this Knowledge Base article and run through the steps,
| then please post back
| >with your results:
| >http://support.microsoft.com/default.aspx?scid=kb;en-
| us;812759
| >--
| >Chris H.
| >Microsoft Windows MVP
| >Associate Expert
| >Expert Zone -
| >
| >| >> hey chris ,
| >> terri sent me over after i almost questioned her to
| death.
| >> my games ( cd's) won't open . were working fine till
| now.
| >> didn't change anything in the computer.
| >> most messages are to "unload debugger"
| >> applied "disable script debugging" and they still show.
| >> the updates selection only offers "blast worm"
| >> haven't downloaded any updates.
| >> one of the games has no msg error but , when opened,
| >> flashes for a second , and disappears.
| >> they're all xp compatible.
| >> plz post , mail me , send me a courrier pigeon ,
| >> anything !!!!!!!!!
| >
| >
| >.
| >
 
sweet sweet sweet
although , u are formally warned that , if that doesn't
work , i'll b back to slurp a bit more knowledge.
i should b struck down by lightning for ever calling u a
bunch of nerds :)
much cyber luv ;)
-----Original Message-----
Hi Ganz,

I tried his link and it opened right up for me. Here's the
contents of that page, so you can avoid further hassles. :-)

=====================================================
CAUSE
This issue may occur if one or more of the following conditions are true:
a.. There are programs (such as an antivirus program
or debugging software) that run in the background and
that interfere with the game startup process.
b.. Your sound card or sound card drivers are outdated.
c.. The Creative Audigy sound card is installed in
your computer. This sound card may conflict with the game
startup process.
RESOLUTION
To resolve this issue, use the following methods in the order presented.

Note Method 4 and Method 5 assume that you have the
Creative Audigy sound card installed.
Method 1: Rename the Amdfix.sys File
1.. Click Start, and then click Search.
2.. In the All or Part of the File Name box, type amdfix.sys.
3.. Click Search Now.
4.. In the search results list, right-click
Amdfix.sys, click rename, and then rename the file as
Amdfix.sys.old.
5.. Restart your computer.
If this does not resolve the issue, go to Method 2.
Method 2: Restart the Computer by Using a Clean Boot Procedure
When you start Microsoft Windows with a normal startup,
several programs start automatically and run in the
background. These programs may include third-party
antivirus programs and system utility programs. When you
try to run one of the games listed at the beginning of
this article, these programs may interfere with the game.
If this occurs, you can use a clean boot to start your
computer before you play a game. This prevents these
background programs from starting automatically.
Note To complete this procedure, you must be logged-on
as Administrator or as a member of the Administrators
group. If your computer is connected to a network,
network policy settings may prevent you from completing
this procedure.
1.. Click Start, and then click Run.
2.. In the Open box, type msconfig, and then click OK.
3.. In the System Configuration Utility window, click
the General tab, and then click Selective Startup.
4.. Under Selective Startup, click to clear the following check boxes:
a.. Process SYSTEM.INI file
b.. Process WIN.INI file
c.. Load System Services
d.. Load Startup Items
5.. Click the Services tab, click to select the Hide
All Microsoft Services check box, and then click Disable
All.
6.. Click OK, and then click Restart to restart your computer.
If this does not resolve the issue, go to Method 3.
Method 3: Update Your Sound Card Drivers
Contact your audio hardware manufacturer to obtain and
install the latest version of the driver for your sound
card. For information about how to contact the
manufacturer of your sound card, see the "References"
section of this article. Or, visit the following
Microsoft Windows Update Web site to determine whether
applicable driver updates are available:
http://windowsupdate.microsoft.com

If this does not resolve the issue, go to Method 4.
Method 4: Disable the Creative Welcome Menu
1.. Click Start, point to Programs, point to Sound
Blaster Audigy, and then click Welcome Menu.
2.. Click to select the Do not show this again check box, and then click Close.
If this does not resolve the issue, go to Method 5.
Method 5: Configure Audigy in the System Configuration Utility
1.. Click Start, and then click Run.
2.. In the Open box, type msconfig, and then click OK.
3.. In the System Configuration Utility window, click the Startup tab.
4.. Click to clear each Audigy-related check box, and then click OK.
REFERENCES
For information about how to contact your hardware
manufacturer, click the appropriate article number in the
following list to view the article in the Microsoft
Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

========================================================= ==


--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________


| here's some feedback .
| the page doesn't work . it tells me it's the wrong
| address or it's kaput .
| will u check it again please ?
| will try it again in the next couple of days , just in
| case .
| hope ur family crisis is sorted and u can help me before
| the comp goes out the window .
| am gonna take some prozac.
| cheers very mucho
|
| >-----Original Message-----
| >Sorry for the delay, we've had a family health crisis
| here. Take a look at
| >this Knowledge Base article and run through the steps,
| then please post back
| >with your results:
| >http://support.microsoft.com/default.aspx?scid=kb;en-
| us;812759
| >--
| >Chris H.
| >Microsoft Windows MVP
| >Associate Expert
| >Expert Zone -
| >
| >| >> hey chris ,
| >> terri sent me over after i almost questioned her to
| death.
| >> my games ( cd's) won't open . were working fine till
| now.
| >> didn't change anything in the computer.
| >> most messages are to "unload debugger"
| >> applied "disable script debugging" and they still show.
| >> the updates selection only offers "blast worm"
| >> haven't downloaded any updates.
| >> one of the games has no msg error but , when opened,
| >> flashes for a second , and disappears.
| >> they're all xp compatible.
| >> plz post , mail me , send me a courrier pigeon ,
| >> anything !!!!!!!!!
| >
| >
| >.
| >
 
*chortle* Nerds R Us does it again! :-)

Cheers,
Jimmy.

| sweet sweet sweet
| although , u are formally warned that , if that doesn't
| work , i'll b back to slurp a bit more knowledge.
| i should b struck down by lightning for ever calling u a
| bunch of nerds :)
| much cyber luv ;)
| >-----Original Message-----
| >Hi Ganz,
| >
| >I tried his link and it opened right up for me. Here's
| the
| >contents of that page, so you can avoid further
| hassles. :-)
| >
| >=====================================================
| >CAUSE
| >This issue may occur if one or more of the following
| conditions are true:
| > a.. There are programs (such as an antivirus program
| or debugging software) that run in the background and
| that interfere with the game startup process.
| > b.. Your sound card or sound card drivers are
| outdated.
| > c.. The Creative Audigy sound card is installed in
| your computer. This sound card may conflict with the game
| startup process.
| >RESOLUTION
| >To resolve this issue, use the following methods in the
| order presented.
| >
| >Note Method 4 and Method 5 assume that you have the
| Creative Audigy sound card installed.
| >Method 1: Rename the Amdfix.sys File
| > 1.. Click Start, and then click Search.
| > 2.. In the All or Part of the File Name box, type
| amdfix.sys.
| > 3.. Click Search Now.
| > 4.. In the search results list, right-click
| Amdfix.sys, click rename, and then rename the file as
| Amdfix.sys.old.
| > 5.. Restart your computer.
| >If this does not resolve the issue, go to Method 2.
| >Method 2: Restart the Computer by Using a Clean Boot
| Procedure
| >When you start Microsoft Windows with a normal startup,
| several programs start automatically and run in the
| background. These programs may include third-party
| antivirus programs and system utility programs. When you
| try to run one of the games listed at the beginning of
| this article, these programs may interfere with the game.
| If this occurs, you can use a clean boot to start your
| computer before you play a game. This prevents these
| background programs from starting automatically.
| >
| >Note To complete this procedure, you must be logged-on
| as Administrator or as a member of the Administrators
| group. If your computer is connected to a network,
| network policy settings may prevent you from completing
| this procedure.
| > 1.. Click Start, and then click Run.
| > 2.. In the Open box, type msconfig, and then click OK.
| > 3.. In the System Configuration Utility window, click
| the General tab, and then click Selective Startup.
| > 4.. Under Selective Startup, click to clear the
| following check boxes:
| > a.. Process SYSTEM.INI file
| > b.. Process WIN.INI file
| > c.. Load System Services
| > d.. Load Startup Items
| > 5.. Click the Services tab, click to select the Hide
| All Microsoft Services check box, and then click Disable
| All.
| > 6.. Click OK, and then click Restart to restart your
| computer.
| >If this does not resolve the issue, go to Method 3.
| >Method 3: Update Your Sound Card Drivers
| >Contact your audio hardware manufacturer to obtain and
| install the latest version of the driver for your sound
| card. For information about how to contact the
| manufacturer of your sound card, see the "References"
| section of this article. Or, visit the following
| Microsoft Windows Update Web site to determine whether
| applicable driver updates are available:
| >http://windowsupdate.microsoft.com
| >
| >If this does not resolve the issue, go to Method 4.
| >Method 4: Disable the Creative Welcome Menu
| > 1.. Click Start, point to Programs, point to Sound
| Blaster Audigy, and then click Welcome Menu.
| > 2.. Click to select the Do not show this again check
| box, and then click Close.
| >If this does not resolve the issue, go to Method 5.
| >Method 5: Configure Audigy in the System Configuration
| Utility
| > 1.. Click Start, and then click Run.
| > 2.. In the Open box, type msconfig, and then click OK.
| > 3.. In the System Configuration Utility window, click
| the Startup tab.
| > 4.. Click to clear each Audigy-related check box, and
| then click OK.
| >REFERENCES
| >For information about how to contact your hardware
| manufacturer, click the appropriate article number in the
| following list to view the article in the Microsoft
| Knowledge Base:
| >65416 Hardware and Software Third-Party Vendor Contact
| List, A-K
| >
| >60781 Hardware and Software Third-Party Vendor Contact
| List, L-P
| >
| >60782 Hardware and Software Third-Party Vendor Contact
| List, Q-Z
| >
| >=========================================================
| ==
| >
| >
| >--
| >Cheers,
| >Jimmy S.
| >
| >Additional Support Resources: My Zone.com Helpsite:
| http://nibblesnbits.tk
| >Microsoft Online Tech Support:
| http://go.microsoft.com/fwlink/?LinkId=376
| >Game FAQ's: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
| >_________________________________________________________
| >
| >
| | >| here's some feedback .
| >| the page doesn't work . it tells me it's the wrong
| >| address or it's kaput .
| >| will u check it again please ?
| >| will try it again in the next couple of days , just in
| >| case .
| >| hope ur family crisis is sorted and u can help me
| before
| >| the comp goes out the window .
| >| am gonna take some prozac.
| >| cheers very mucho
| >|
| >| >-----Original Message-----
| >| >Sorry for the delay, we've had a family health crisis
| >| here. Take a look at
| >| >this Knowledge Base article and run through the
| steps,
| >| then please post back
| >| >with your results:
| >| >http://support.microsoft.com/default.aspx?scid=kb;en-
| >| us;812759
| >| >--
| >| >Chris H.
| >| >Microsoft Windows MVP
| >| >Associate Expert
| >| >Expert Zone -
| >| >
| >| >| >| >> hey chris ,
| >| >> terri sent me over after i almost questioned her to
| >| death.
| >| >> my games ( cd's) won't open . were working fine
| till
| >| now.
| >| >> didn't change anything in the computer.
| >| >> most messages are to "unload debugger"
| >| >> applied "disable script debugging" and they still
| show.
| >| >> the updates selection only offers "blast worm"
| >| >> haven't downloaded any updates.
| >| >> one of the games has no msg error but , when opened,
| >| >> flashes for a second , and disappears.
| >| >> they're all xp compatible.
| >| >> plz post , mail me , send me a courrier pigeon ,
| >| >> anything !!!!!!!!!
| >| >
| >| >
| >| >.
| >| >
 
lol Jimmy

;o)

Jimmy S. said:
*chortle* Nerds R Us does it again! :-)

Cheers,
Jimmy.

| sweet sweet sweet
| although , u are formally warned that , if that doesn't
| work , i'll b back to slurp a bit more knowledge.
| i should b struck down by lightning for ever calling u a
| bunch of nerds :)
| much cyber luv ;)
| >-----Original Message-----
| >Hi Ganz,
| >
| >I tried his link and it opened right up for me. Here's
| the
| >contents of that page, so you can avoid further
| hassles. :-)
| >
| >=====================================================
| >CAUSE
| >This issue may occur if one or more of the following
| conditions are true:
| > a.. There are programs (such as an antivirus program
| or debugging software) that run in the background and
| that interfere with the game startup process.
| > b.. Your sound card or sound card drivers are
| outdated.
| > c.. The Creative Audigy sound card is installed in
| your computer. This sound card may conflict with the game
| startup process.
| >RESOLUTION
| >To resolve this issue, use the following methods in the
| order presented.
| >
| >Note Method 4 and Method 5 assume that you have the
| Creative Audigy sound card installed.
| >Method 1: Rename the Amdfix.sys File
| > 1.. Click Start, and then click Search.
| > 2.. In the All or Part of the File Name box, type
| amdfix.sys.
| > 3.. Click Search Now.
| > 4.. In the search results list, right-click
| Amdfix.sys, click rename, and then rename the file as
| Amdfix.sys.old.
| > 5.. Restart your computer.
| >If this does not resolve the issue, go to Method 2.
| >Method 2: Restart the Computer by Using a Clean Boot
| Procedure
| >When you start Microsoft Windows with a normal startup,
| several programs start automatically and run in the
| background. These programs may include third-party
| antivirus programs and system utility programs. When you
| try to run one of the games listed at the beginning of
| this article, these programs may interfere with the game.
| If this occurs, you can use a clean boot to start your
| computer before you play a game. This prevents these
| background programs from starting automatically.
| >
| >Note To complete this procedure, you must be logged-on
| as Administrator or as a member of the Administrators
| group. If your computer is connected to a network,
| network policy settings may prevent you from completing
| this procedure.
| > 1.. Click Start, and then click Run.
| > 2.. In the Open box, type msconfig, and then click OK.
| > 3.. In the System Configuration Utility window, click
| the General tab, and then click Selective Startup.
| > 4.. Under Selective Startup, click to clear the
| following check boxes:
| > a.. Process SYSTEM.INI file
| > b.. Process WIN.INI file
| > c.. Load System Services
| > d.. Load Startup Items
| > 5.. Click the Services tab, click to select the Hide
| All Microsoft Services check box, and then click Disable
| All.
| > 6.. Click OK, and then click Restart to restart your
| computer.
| >If this does not resolve the issue, go to Method 3.
| >Method 3: Update Your Sound Card Drivers
| >Contact your audio hardware manufacturer to obtain and
| install the latest version of the driver for your sound
| card. For information about how to contact the
| manufacturer of your sound card, see the "References"
| section of this article. Or, visit the following
| Microsoft Windows Update Web site to determine whether
| applicable driver updates are available:
| >http://windowsupdate.microsoft.com
| >
| >If this does not resolve the issue, go to Method 4.
| >Method 4: Disable the Creative Welcome Menu
| > 1.. Click Start, point to Programs, point to Sound
| Blaster Audigy, and then click Welcome Menu.
| > 2.. Click to select the Do not show this again check
| box, and then click Close.
| >If this does not resolve the issue, go to Method 5.
| >Method 5: Configure Audigy in the System Configuration
| Utility
| > 1.. Click Start, and then click Run.
| > 2.. In the Open box, type msconfig, and then click OK.
| > 3.. In the System Configuration Utility window, click
| the Startup tab.
| > 4.. Click to clear each Audigy-related check box, and
| then click OK.
| >REFERENCES
| >For information about how to contact your hardware
| manufacturer, click the appropriate article number in the
| following list to view the article in the Microsoft
| Knowledge Base:
| >65416 Hardware and Software Third-Party Vendor Contact
| List, A-K
| >
| >60781 Hardware and Software Third-Party Vendor Contact
| List, L-P
| >
| >60782 Hardware and Software Third-Party Vendor Contact
| List, Q-Z
| >
| >=========================================================
| ==
| >
| >
| >--
| >Cheers,
| >Jimmy S.
| >
| >Additional Support Resources: My Zone.com Helpsite:
| http://nibblesnbits.tk
| >Microsoft Online Tech Support:
| http://go.microsoft.com/fwlink/?LinkId=376
| >Game FAQ's: http://support.microsoft.com/default.aspx?
| scid=FH;[LN];gms
| >My advice is donated "AS IS" without warranty; nor do I
| confer any rights.
| >_________________________________________________________
| >
| >
| | >| here's some feedback .
| >| the page doesn't work . it tells me it's the wrong
| >| address or it's kaput .
| >| will u check it again please ?
| >| will try it again in the next couple of days , just in
| >| case .
| >| hope ur family crisis is sorted and u can help me
| before
| >| the comp goes out the window .
| >| am gonna take some prozac.
| >| cheers very mucho
| >|
| >| >-----Original Message-----
| >| >Sorry for the delay, we've had a family health crisis
| >| here. Take a look at
| >| >this Knowledge Base article and run through the
| steps,
| >| then please post back
| >| >with your results:
| >| >http://support.microsoft.com/default.aspx?scid=kb;en-
| >| us;812759
| >| >--
| >| >Chris H.
| >| >Microsoft Windows MVP
| >| >Associate Expert
| >| >Expert Zone -
| >| >
| >| >| >| >> hey chris ,
| >| >> terri sent me over after i almost questioned her to
| >| death.
| >| >> my games ( cd's) won't open . were working fine
| till
| >| now.
| >| >> didn't change anything in the computer.
| >| >> most messages are to "unload debugger"
| >| >> applied "disable script debugging" and they still
| show.
| >| >> the updates selection only offers "blast worm"
| >| >> haven't downloaded any updates.
| >| >> one of the games has no msg error but , when opened,
| >| >> flashes for a second , and disappears.
| >| >> they're all xp compatible.
| >| >> plz post , mail me , send me a courrier pigeon ,
| >| >> anything !!!!!!!!!
| >| >
| >| >
| >| >.
| >| >
 
Alrighty then.. time to troubleshoot the issue my friend Ganz..

Rather than give you one step at a time, I'm going to give you
my entire list, so you can know the steps ahead of time. With
that said, I recommend you skip steps 5-8 as they really don't
have anything to do with your problem Ganz, however I left
them in there in case you find the information usefull to reference.

I hope this helps. Please post back if you have any questions! :-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
http://www.pacs-portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com
Except: Q811943 which reportedly may cause systems to slowdown.

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

6. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to expose an over-
heating issue.. If it works add more fans or replace defective ones.
Use this Mainboard Monitoring Utility: http://mbm.livewiredev.com

7. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to remove all
extra devices, network cards, extra RAM sticks, modem, scussi,
sound card, unplug CD drives (if not needed to verify CD), and then
try the game again. If the problem is solved look into a 400 watt P/S.

8. Test your RAM using: http://www.memtest86.com/memt30.zip
after you extract that zip file, click on the README.txt file for the
instructions on how to create the boot floppy to test your RAM.
* Allow Windows to control your pagefile at a "system managed size".
Be sure there's enough space for the pagefile size to = 1.5 * your RAM
Bonus Tip: Set the pagefile to it's own partition or hard drive if possible.

9. Click Start / Control Panel /Administrative Tools / Event Viewer /
Click the Applications listing on the left / in the right pane look for
yellow or red symbols and doubleclick them to identify any problems.

10. Run Setup.exe on your Windows 98/Me/XP/2000 CD to reinstall
Windows over itself without erasing your programs and data. Once
everything works fine reinstall updates one at a time from:
http://windowsupdate.microsoft.com test the game after each update.

11. If you have room on one of your partitions, use it to install another
clean installation of Windows which you can gradually update with the
appropriate chipset, video, and sound drivers, as well as Direct X, but
with no extras including themes, firewalls, antivirus, etc. You may have
to reinstall the game(s) for use with that partition, but it's well worth it.

12. If you don't have enough space for step 10 I suggest you at least
create a new administrators account with no themes, firewall, antivirus,
or any other software or startup programs installed for that account. If
this solves the problem, then you should switch over to the new account.

--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
 
been busy getting drunk .
will try the troubleshooting .
it looks 2 drastic jimmy ( especially that bit
about "dusting my fans" ) ha!!!
although ur advice comes without warranty , i'll still
hunt u down , if u get me kicked from cyberspace .
will post feedback .
fearful ganz
-----Original Message-----
Alrighty then.. time to troubleshoot the issue my friend Ganz..

Rather than give you one step at a time, I'm going to give you
my entire list, so you can know the steps ahead of time. With
that said, I recommend you skip steps 5-8 as they really don't
have anything to do with your problem Ganz, however I left
them in there in case you find the information usefull to reference.

I hope this helps. Please post back if you have any questions! :-)

1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using: http://new.jtsoft2001.com/windows/startup.php

You can lookup what a program does before you disable it here:
portal.co.uk/startup_pages/startup_full.htm

2. Run a virus scan at: http://housecall.antivirus.com Afterwards
Download & Run Spybot from: http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.

3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.

4. Go to the Windows Update site for everything under Critical and
Recommended: http://windowsupdate.microsoft.com
Except: Q811943 which reportedly may cause systems to slowdown.

5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at: http://NibblesNbitsVideo.tk

6. Dust your fans, vents and components using a 1/4" paintbrush
and a hose vacuum. Use compressed air for hard to reach places.
Set a housefan to blow cold air into your case to expose an over-
heating issue.. If it works add more fans or replace defective ones.
Use this Mainboard Monitoring Utility: http://mbm.livewiredev.com

7. A faulty power supply can cause STOP errors, random reboots,
and black screen lockups. One way to test for that is to remove all
extra devices, network cards, extra RAM sticks, modem, scussi,
sound card, unplug CD drives (if not needed to verify CD), and then
try the game again. If the problem is solved look into a 400 watt P/S.

8. Test your RAM using: http://www.memtest86.com/memt30.zip
after you extract that zip file, click on the README.txt file for the
instructions on how to create the boot floppy to test your RAM.
* Allow Windows to control your pagefile at a "system managed size".
Be sure there's enough space for the pagefile size to = 1.5 * your RAM
Bonus Tip: Set the pagefile to it's own partition or hard drive if possible.

9. Click Start / Control Panel /Administrative Tools / Event Viewer /
Click the Applications listing on the left / in the right pane look for
yellow or red symbols and doubleclick them to identify any problems.

10. Run Setup.exe on your Windows 98/Me/XP/2000 CD to reinstall
Windows over itself without erasing your programs and data. Once
everything works fine reinstall updates one at a time from:
http://windowsupdate.microsoft.com test the game after each update.

11. If you have room on one of your partitions, use it to install another
clean installation of Windows which you can gradually update with the
appropriate chipset, video, and sound drivers, as well as Direct X, but
with no extras including themes, firewalls, antivirus, etc. You may have
to reinstall the game(s) for use with that partition, but it's well worth it.

12. If you don't have enough space for step 10 I suggest you at least
create a new administrators account with no themes, firewall, antivirus,
or any other software or startup programs installed for that account. If
this solves the problem, then you should switch over to the new account.

--
Cheers,
Jimmy S.

Additional Support Resources: My Zone.com Helpsite: http://nibblesnbits.tk
Microsoft Online Tech Support: http://go.microsoft.com/fwlink/?LinkId=376
Game FAQ's: http://support.microsoft.com/default.aspx? scid=FH;[LN];gms
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________



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