Tiff image printing in Vista Business

[Guest]

My client is trying to print tiff images in Windows Vista Business. It does
print, but the layout of the image automatically vhanges to landscape and it
must be portrait.

Can anyone help with this problem?

 

[Cari \(MS-MVP\)]

From which application is he printing?

 

[huwyngr]

What make and model of printer is it?

 

[Guest]

The default program that Vista uses to view images. I think it is image
gallery?

 

[Guest]

It is a Kyocera LP3028_4028 printer.

 

[huwyngr]

It is a Kyocera LP3028_4028 printer.

Sorry I can't trace that printer anywhere, not even on Kyocera
websites. Are you sure that is the correct designation? It looks more
like a group of printers.

What country are you located in?

 

[Guest]

In the lower-right corner of the window, just above the Print and Cancel
buttons is an "Options..." link. Click on that, select printer properties,
and select portrait.

 

[Guest]

It doesn't help if I change the printer properties. it still prints in
landscape. It is like it automatically chamges the print format and then does
not allow me to correct it.