threats are still there

  • Thread starter Thread starter paula
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paula

I have runned the antispyware few time within one hour.
Every time the results are the same, it said found two
threats which was huntbar and possible browser hijack. I
clicked to remove the threats and runned the scan again.
The results are the same, the same threats are still
there. Why? please help. Thank you.
 
I have runned the antispyware few time within one hour.
Every time the results are the same, it said found two
threats which was huntbar and possible browser hijack. I
clicked to remove the threats and runned the scan again.
The results are the same, the same threats are still
there. Why? please help. Thank you.
Click to expand...

You can start the computer in a safe mode, than start the MS AntiSpyware
application, go to Scan options, select Run a full system scan and let it
clean the system.
And of course try the other "cleaning" software:

McAfee Stinger http://vil.nai.com/vil/stinger/
Spybot Search&Destroy http://www.majorgeeks.com/download2471.html
HijackThis http://www.majorgeeks.com/download3155.html
CWShredder http://www.majorgeeks.com/download3019.html
Ad-Aware SE Personal http://www.lavasoft.com/software/adaware/
 
Hi Paula:

They are still there because they are cached someplace
i.e., being kept and hidden in a Temp area and/or there
are multiple entries in the Registry used to restore the
offending entity.

Try these ideas:

First please submit a Tools, Suspected Spyware Report
using MSAS.

Here is some specific info re Huntbar:

http://www.pchell.com/support/huntbar.shtml

Check Add/Remove Programs for any unknown programs.

Using XPSP2 you can Run msconfig and go to the Startup
Tab. There you can disable anything you don't know from
starting up. To permanently delete the entry open MSAS,
go to Advanced Tools > System Explorers > Startup
Programs. Select the programs you want to delete and
click permanently remove startup program.

Manually empty your temporary files AND your Temporary
Internet Files* C:\Documents and Settings\Username\Local
Settings\Temporary Internet Files folder.

Then from Plun:

Download/Install CCleaner, www.ccleaner.com
Download/Install Lavasoft's AdAware SE
http://www.download.com/Ad-Aware-SE-Personal-Edition/3000-
8022-10319876.html?tag=list
* Also watch the video from Cnet about Adware within page
for best results.*
Restart computer in safe mode, press F8 during reboot
Run CCleaner and remove all temporary junk.
Run Adware SE
Run MSAS
Restart

Hope these ideas help.

RobbieA
 
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