"This page cannot be displayed".

  • Thread starter Thread starter Philippe - Swiss
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Philippe - Swiss

Hi there,
Strange, the ONLY page which cannot be displayed on my PC, has the
following URL: www.juliusbaer.ch (yep, it's correctly spelled: "baer").
So far it really seems to be the only one which I cannot reach with the
IE6 on this PC; but upon switching to...Firefox...no problem at all!!
And also if I'm using my Laptop with its IE6 (and this via the same
Router and ISP = no problem either...
So ANY valid tip would be now highly appreciated; thanks in advance!
Regards, Philippe Borel.
 
Philippe - Swiss said:
Hi there,
Strange, the ONLY page which cannot be displayed on my PC, has the
following URL: www.juliusbaer.ch (yep, it's correctly spelled: "baer").
So far it really seems to be the only one which I cannot reach with the
IE6 on this PC; but upon switching to...Firefox...no problem at all!!
And also if I'm using my Laptop with its IE6 (and this via the same
Router and ISP = no problem either...
So ANY valid tip would be now highly appreciated; thanks in advance!
Regards, Philippe Borel.
Hi Philippe,
Try to Disable Firefox in the IE Properties, to that follow these setps:
1-Right Click your IE ison on your desktop and select Properties from the
sub-menu, then on the IE window Properties click on Programs Tab.
Click on Manage Add-Ons and Disable all Non-MS IE Add-Ons and Click on
*Reset My Web Settings* also be sure the IE should check if it the Default
Browser is checked.
Clear your Caches and Click OK.
Reboot and see if the issue resolved.
Try to asign the web address in the trusted Zone on Secuirty Tab and under
Privacy Tab as always allow.
Please write back with your findings
Regards
nass
 
Dear Nass,
Thanks very much for your swift and detailed response to my problem!
I just did perform ALL steps you advised me to do...but unfortunately
to no avail...
However, should you now have ANY additional tips for me, I'd then
gladly apply them as well (and report again); okay!
Kind regards, Philippe.
PS: Just for the record, I repeat my correct URL = www.juliusbaer.com
 
Philippe - Swiss said:
Dear Nass,
Thanks very much for your swift and detailed response to my problem!
I just did perform ALL steps you advised me to do...but unfortunately
to no avail...
However, should you now have ANY additional tips for me, I'd then
gladly apply them as well (and report again); okay!
Kind regards, Philippe.
PS: Just for the record, I repeat my correct URL = www.juliusbaer.com

Hi Philippe,
Try to register these dlls in the RUN command:
Start >> RUN : type in the following;
regsvr32 urlmon.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Msjava.dll
regsvr32 Shell32.dll
regsvr32 Actxprxy.dll
regsvr32 Shodocvw.dll
regsvr32 Browseui.dll
Note the space between regsvr32-Actxprxy.dll in all cases
Please do one at a time after finishing registering them Reboot your Computer.
Hope this helps
Regards
nass
 
Thanks again, Nass!
Sorry, but our local time here is now 25 minutes past...midnight;
hence, I'll now work again on this problem "later", only (lol).
But please do check again this correspondence tomorrow
(= your local time), since I'll report again my findings; okay.
So bye for now,
Philippe
 
Dear Nass,
Okay; so here I am now again on this Tuesday...our time (!).
Well, I just did reload all those modules as listed by you
and ALL were successful...EXCEPT for "Shodocvw.dll".
(= "The specified module could not be found").
However, I then tried to perform the same task on my Laptop,
but also there...no trace of this specific module either; okay.
But since this specific URL incident does NOT occur there...
You know, what amazes me most is the fact that I'm surfing
"plenty" of different URLs every day, and so far that's the
ONLY ONE (www.juliusbaer.com) which cannot be viewed!!
So would you believe, I even called up the company to inform
them that their site was down, so convinced I was that the error
was not being generated by my...own system; yaks!
(Mind you, "next time" I'll FIRST double check "such failure"
through my "other" computer; that's for sure; he, he!).
With kind regards from Switzerland,
Philippe
 
Philippe - Swiss said:
Dear Nass,
Okay; so here I am now again on this Tuesday...our time (!).
Well, I just did reload all those modules as listed by you
and ALL were successful...EXCEPT for "Shodocvw.dll".
(= "The specified module could not be found").


That would be a typo for shdocvw.dll ; ) See also KB902932

BTW you could also modify that command for additional repair value
to be:


regsvr32 /i shdocvw.dll


For a more complete IE Repair try the cmd file
hosted here courtesy of German MVP Kai Schaetzl:

http://iefaq.info/index.php?action=artikel&cat=24&id=31&artlang=en

That procedure is similar to the old IE Repair (ref. KB194177)
which used to be done at boot time after a (very cursory) verification.
This procedure is not done at boot time and there is no verifcation,
so it is up to the user to ensure that there are no interfering apps
running and to determine that a compatible set of modules are present
to be re-registered at the same time. Obviously a normal user can't
do much about the latter, except hope that everything is consistent
module-wise or perhaps try using sfc /scannow if some discrepancies
are suspected. In any case, I would strongly suggest establishing
minimal operating conditions before trying either procedure.


HTH

Robert Aldwinckle
---
 
Dear Robert Aldwinckle,

Thank you very much for your valid feedback!
Yep, this was indeed a typo (correct = shdocvw.dll) and now
it was able re-register it correctly too (but error still persisting!).

So, and then I tried to use this software from this German MVP
....but after having performed the whole scanning, this URL of
mine (www.juliusbaer.com) can still not be displayed; yaks!!

But I think that it's more likely that this URL is "somewhere" being
blocked on my IE6 (but NOT on Firefox!), rather than being a DLL
problem or so, since up to now it's really the ONLY single site I'm
encountering this kind of problem...what you think??
(But for sure I haven't black listed myself this specific site in the past,
because it refers to a most serious...SWISS BANK; he, he!!).

Best regards,
Philippe Borel
 
Philippe - Swiss said:
Dear Robert Aldwinckle,

Thank you very much for your valid feedback!
Yep, this was indeed a typo (correct = shdocvw.dll) and now
it was able re-register it correctly too (but error still persisting!).

So, and then I tried to use this software from this German MVP
....but after having performed the whole scanning, this URL of
mine (www.juliusbaer.com) can still not be displayed; yaks!!

But I think that it's more likely that this URL is "somewhere" being
blocked on my IE6 (but NOT on Firefox!), rather than being a DLL
problem or so, since up to now it's really the ONLY single site I'm
encountering this kind of problem...what you think??
(But for sure I haven't black listed myself this specific site in the past,
because it refers to a most serious...SWISS BANK; he, he!!).

Best regards,
Philippe Borel

Hi Philippe,
Thanks for *Robert* on his correctness for the DLL, Regarding your DNS
Error, you may have Malware/Grayware corrupted or damaged your DNS file.
Try to scan for Malware then clean your caches on the IE Properties click on
Advanced and scroll down under Browsing Option and Uncheck
[ ] Show HTTP Friendly Error Messages .
RUN the Command RUN and type the following: CMD press OK and on the Prompt
command type; C:\>ipconfig /flushdns Press/Hit Enter
Type exit and Reboot.
Hope this helps
Regards
nass
 
Dear Nass,
Done ALL you now suggested...but still to no avail, though..
Philippe
nass said:
Philippe - Swiss said:
Dear Robert Aldwinckle,

Thank you very much for your valid feedback!
Yep, this was indeed a typo (correct = shdocvw.dll) and now
it was able re-register it correctly too (but error still persisting!).

So, and then I tried to use this software from this German MVP
....but after having performed the whole scanning, this URL of
mine (www.juliusbaer.com) can still not be displayed; yaks!!

But I think that it's more likely that this URL is "somewhere" being
blocked on my IE6 (but NOT on Firefox!), rather than being a DLL
problem or so, since up to now it's really the ONLY single site I'm
encountering this kind of problem...what you think??
(But for sure I haven't black listed myself this specific site in the
past,
because it refers to a most serious...SWISS BANK; he, he!!).

Best regards,
Philippe Borel

Hi Philippe,
Thanks for *Robert* on his correctness for the DLL, Regarding your DNS
Error, you may have Malware/Grayware corrupted or damaged your DNS file.
Try to scan for Malware then clean your caches on the IE Properties click
on
Advanced and scroll down under Browsing Option and Uncheck
[ ] Show HTTP Friendly Error Messages .
RUN the Command RUN and type the following: CMD press OK and on the Prompt
command type; C:\>ipconfig /flushdns Press/Hit Enter
Type exit and Reboot.
Hope this helps
Regards
nass
 
Philippe - Swiss said:
Dear Robert Aldwinckle,

Thank you very much for your valid feedback!
Yep, this was indeed a typo (correct = shdocvw.dll) and now
it was able re-register it correctly too (but error still persisting!).

So, and then I tried to use this software from this German MVP
...but after having performed the whole scanning, this URL of
mine (www.juliusbaer.com) can still not be displayed; yaks!!

But I think that it's more likely that this URL is "somewhere" being
blocked on my IE6 (but NOT on Firefox!), rather than being a DLL
problem or so, since up to now it's really the ONLY single site I'm
encountering this kind of problem...what you think??


It's possible that the request that IE is building is somehow not to the
liking of that site and it is just not responding to it.

If you can get the URL showing in the Address bar
try pressing Ctrl-F5 to repeat the request as a refresh.

That site has a Cookie which gets sent in with the request too
so if the Ctrl-F5 idea isn't sufficient, try finding the Cookie
for that site and delete it.

If that's not sufficient I would also try modifying your Language settings
at least temporarily as a test. E.g. IE sends in this with my request

<example>
Accept-Language: en-us
</example>

I'm using IE7b2; however I used FiddlerTool to spoof an IE6 User-Agent
so that at least proves that the site would not be ignoring your request
from that perspective.

Synchronicity? Just yesterday someone else had a related problem
which was caused by a corrupted User-Agent string, apparently
caused by a bad uninstall of the Maxthon IE add-on.

Let's take a look at your User-Agent. E.g. in an IE Address bar enter:

javascript:navigator.userAgent

(Note: the property name is case sensitive.)

In the problem scenario the user's OS information was replaced
by just the *platform* Win32 and that apparently was not to the
liking of the site that the user was trying to reach.

Alternatively, and in case there is something in the path to the site
which is modifying your User-Agent string, you can try this diagnostic
site:

http://www.fiddlertool.com/useragent.aspx

Notice that that site also provides a .reg file which could be used
to restore an IE6 User-Agent--usually used to allow an IE7 user
to spoof an IE6 User-Agent but I think it may be equally valid
for helping an IE6 user to repair theirs.


Frank and nass are correct that malware (e.g. spyware) could be causing
this symptom and that could explain why Firefox works but not IE6.
As for why only this particular site has a problem under that hypothesis
it could be several things. E.g. perhaps the spyware is only targeting
certain sites such as financial services or perhaps this site is normally
slower for you and the added delay caused by the spyware is enough
to cause the whole request to fail, etc.

You could try using FiddlerTool in hopes that you could detect where
your request is going but depending on the sophistication of the spyware
it might notice the diagnostics being used and just stop intercepting.
Then going there through FiddlerTool would be a workaround for you! <w>


HTH

Robert
---
 
Wow, you're really very sweet to spare your time with me; dear Robert!

So I tried now "everything" you told me to check...but still to no avail.

However, I do think that I found out NOW "where" the fault is located!!
Indeed, if I launch IE6 with its original icon (blue "e"), I can then reach
this specific site of mine without any problem...would you believe!!
But when I click at a IE-Shortcut located at my Desktop (which is already
preset to reach a specific URL) and then type this URL of mine...it fails!!
So it seems that "something" on my "shortcut setting" interfers when I
want to reach www.juliusbaer.com on them; ha!!

Hmm, so perhaps you might be able to assist me now of how to "clean"
my file "Internet Shortcut"...

With very best regards (once again),
Philippe (Borel)
 
PS: I just checked this file "Internet Shortcut"; its path is absolutely
correctly programmed = rundll32.exe shdocvw.dll,OpenURL %l
Philippe - Swiss said:
Wow, you're really very sweet to spare your time with me; dear Robert!

So I tried now "everything" you told me to check...but still to no avail.

However, I do think that I found out NOW "where" the fault is located!!
Indeed, if I launch IE6 with its original icon (blue "e"), I can then
reach
this specific site of mine without any problem...would you believe!!
But when I click at a IE-Shortcut located at my Desktop (which is already
preset to reach a specific URL) and then type this URL of mine...it
fails!!
So it seems that "something" on my "shortcut setting" interfers when I
want to reach www.juliusbaer.com on them; ha!!

Hmm, so perhaps you might be able to assist me now of how to "clean"
my file "Internet Shortcut"...

With very best regards (once again),
Philippe (Borel)
 
And now "the latest findings"...before going to bed (lol):
When I create a shortcut (of this specific site, reached via a
direct IE icon) by clicking File > Send > Shortcut to Desktop"
it...does work! But if I proceed by simply drag and drop such
link onto my Desktop with the mouse cursor (as I'm used to!),
respectively upon clicking at such URL on an email or doc...
"This page cannot be displayed". (But ONLY for THIS site).
Philippe
Philippe - Swiss said:
PS: I just checked this file "Internet Shortcut"; its path is absolutely
correctly programmed = rundll32.exe shdocvw.dll,OpenURL %lWow, you're really very sweet to spare your time with me; dear Robert!

So I tried now "everything" you told me to check...but still to no avail.

However, I do think that I found out NOW "where" the fault is located!!
Indeed, if I launch IE6 with its original direct icon (blue "e"), I can
then
reach this specific site of mine without any problem...would you believe!!
But when I click at a IE-Shortcut located at my Desktop (which is already
preset to reach a specific URL) and then type this URL of mine...it fails!
So it seems that "something" on my "shortcut setting" interfers when I
want to reach www.juliusbaer.com on them; ha!!

Hmm, so perhaps you might be able to assist me now of how to "clean"
my file "Internet Shortcut"...

With very best regards (once again),
Philippe (Borel)
 
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