This one PC networking, using Office 97 can not print Bullets

  • Thread starter Thread starter Mr. and Mrs. Friendly
  • Start date Start date
M

Mr. and Mrs. Friendly

Does anyone have an ideas with this issue? My wife works
at a Tax Exempt Charity. Their equipment and programs are
pretty dated. Recently they had to get a new PC. It came
with XP. This one PC on a network using Office 97 Small
Business can not print Bullets or or numbers on the
network printer. It shows them but will not print them.

They can download the documents to a floppy and print
them off an older unit, but not on the one with XP.

We were hoping that some of you fine folks might have
some ideas we could try.

God Bless,
 
That's an odd one, but I suspect the problem lies with the fact that the
printer is an older model that has not had the updated printer software for
XP installed (or the mfgr no longer provides updated drivers). WinXP
provides basic (very) drivers that will allow the printer to work but does
not provide any advanced features.
You might try the trial version of 'fine print' at
http://www.fineprint.com/products/fineprint/ ... and see if the bullets will
print. Although, at $49.95 for the program, you might be better off
purchasing a new printer that has XP printer software.
If that doesn't work, post back with your printer make/model, and what OS
(Win95/98) the network PC is using that has the problem (I assume that the
problem PC is not the one with XP ... but am not sure from your post).
 
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