This has me thoroughly confused.

  • Thread starter Thread starter Firefly
  • Start date Start date
F

Firefly

Well here is the deal... I just recently went from dial-
up to a Cable Modem through the Charter Communications
company. I already had the Cable Modem, so all they had
to do is hook it up. I have had it now for about 3 weeks
and about a week ago, my computer has gotten very ver
slow... Sometimes it takes up to three minutes to load a
web page or to set up one of my computer games. I
thought that a cable modem was supposed to be faster...
Could there be something wrong with my computer or could
it be the modem? I really need some help.
 
Firefly said:
Well here is the deal... I just recently went from dial-
up to a Cable Modem through the Charter Communications
company. I already had the Cable Modem, so all they had
to do is hook it up. I have had it now for about 3 weeks
and about a week ago, my computer has gotten very ver
slow... Sometimes it takes up to three minutes to load a
web page or to set up one of my computer games. I
thought that a cable modem was supposed to be faster...
Could there be something wrong with my computer or could
it be the modem? I really need some help.
Click to expand...

Have you scanned for viruses?
 
Run an updated virus scan.
Or Scan for Viruses online:
http://security.symantec.com/ssc/home.asp?j=1&langid=ie&venid=sym&plfid=23&pkj=IRLFIZTYMWPAZTJWUFJ
Run Disk Cleanup checking all boxes except "Compress old files"
Run Defrag.
If you have file sharing software such as Kazaa, disable it.
Check this link:
http://www.aumha.org/a/noads.php
Run Ad-Aware (free version) or Spybot to check for spyware:
http://www.lavasoft.de/ (Update if you already have it)
Or
http://spybot.eon.net.au/ (Update if you already have it)

This may apply if you recently installed Windows XP Service Pack 1:
http://support.microsoft.com/?kbid=815411
 
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