The Windows Live Newsreader crashes with Outlook running

  • Thread starter Thread starter Jerry
  • Start date Start date
J

Jerry

Windows 7 64-bit & Office 2007.
If I start the windows live newsreader while Outlook is running the
newsreader will crash.
Running the newsreader when Outlook is not running, everything works fine.

Any ideas?
 
Error message?
Happens sporadically here, too, but relaunching always works. Not sure it's
an Outlook issue. I expect Microsoft programs to crash, so I don't notice it
that much.
 
Just the usual "application has stopped responding" stuff. This is logged in
the Event Viewer:

Faulting application name: wlmail.exe, version: 14.0.8089.726, time stamp:
0x4a6ce53d
Faulting module name: MSMAIL.DLL, version: 14.0.8089.726, time stamp:
0x4a6ce58f
Exception code: 0xc0000005
Fault offset: 0x0000cef5
Faulting process id: 0x119c
Faulting application start time: 0x01cab4cbd351fb99
Faulting application path: C:\Program Files (x86)\Windows
Live\Mail\wlmail.exe
Faulting module path: C:\Program Files (x86)\Windows Live\Mail\MSMAIL.DLL
Report Id: 159b3101-20bf-11df-818f-0019d13de1ba

BTW, I have an excellent record with MS programs - almost never crash in my
case. Guess I'm lucky :-)

Now I have shut down Outlook, restarted wlmail, restarted Outlook - all
fine. Then I shut down both, started Outlook, then wlmail, all fine still.
Today, after restarting Windows, there are no issues.
 
Yup. Same here:
Faulting application name: wlmail.exe, version: 14.0.8089.726, time stamp:
0x4a6ce53d
Faulting module name: MSMAIL.DLL, version: 14.0.8089.726, time stamp:
0x4a6ce58f
Exception code: 0xc0000005
Fault offset: 0x000099e8
Faulting process id: 0x73c
Faulting application start time: 0x01cab0fb7d912378
Faulting application path: C:\Program Files (x86)\Windows
Live\Mail\wlmail.exe
Faulting module path: C:\Program Files (x86)\Windows Live\Mail\MSMAIL.DLL
Report Id: be291e6e-1cee-11df-b560-0024e8e9a8f0

Hasn't done it for a couple of days now.
 
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