The underlying connection was closed - Unable to connect to the remote server.

  • Thread starter Thread starter kmex
  • Start date Start date
K

kmex

Hi group

We have a Web farm of 4 X Windows 2000 adv sp3 servers
loaded with IIS and the .net framework 1.1. All 4 web
server connect to a SQL clustered backend. Windows 2000
sp3, SQL 2000 sp3. All 4 webservers are running 1 public
website and 1 webservices site that the public web site
uses to display information. All 4 servers are load
balanced with MS NLB. Only two of the servers are giving
them errors the other two are doing fine and have no
problems.

Below is the error message:
Error message:
The underlying connection was closed: Unable to connect to
the remote server.
Description: An unhandled exception occurred during the
execution of the current web request. Please review the
stack trace for more information about the error and where
it originated in the code.

Exception Details: System.Net.WebException: The underlying
connection was closed: Unable to connect to the remote
server.

We going to do this actionplan:
ACTION 1
Increase the connection timeout value
Net diag from all 4 servers

ACTION 2
Enable IIS logging
Install Microsoft network monitor or ethereal
Note date and time
Start a trace
Start Internet explorer and request the page 5 times
Stop the network trace
Note data and time
The above network trace should tell us what is going on
the server. Either we have no network connection to the
server, IP adress/ DNS that we connect to is not there or
we will properly get a access denied. We can only see this
froma network trace.

ACTION 3.
We will try and configure the Web site that hosts the Web
services to not use Keep-Alive connections

ACTION 4.
Review http://support.microsoft.com/default.aspx?
scid=kb;en-us;Q318140

Does anyone else have other suggestions on the above issue?

kmex
 
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