Hello,
Thank you for your response!
Please help me confirm if the issue persists in the Safe Mode with
Networking and if you are experiencing Blue Screen issue or unexpectedly
restart.
I have searched our internal database and it seems that there is no similar
issue related to your issue so far. At this time I recommend that we try
the following steps and check their effects.
315341 How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341
If the issue still persists, please provide me with a screen shot for
further research.
Taking a screen shot
-------------------
1. Press the Pr Scrn key once on the keyboard when the error message
appears.
2. Click Start, go to Run, enter MSPAINT in the open dialog box, and then
Click OK.
3. Use Ctrl + V to paste the screenshot to the canvas.
4. From the File menu, go to Save and save it as a JPG file.
5. Send the JPG file as an attachment to (e-mail address removed)
Hope the information helps.
Best Regards,
Jason Tan
Microsoft Online Partner Support
Get Secure! -
www.microsoft.com/security
=====================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: The string universal unique identifier (UUID) is invalid.
| thread-index: AcX1oAOSEuw7N6M5SHOy2niX8ZZyTQ==
| X-WBNR-Posting-Host: 207.241.143.230
| From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <
[email protected]>
| References: <
[email protected]>
<
[email protected]>
| Subject: RE: The string universal unique identifier (UUID) is invalid.
| Date: Wed, 30 Nov 2005 03:20:05 -0800
| Lines: 147
| Message-ID: <
[email protected]>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| Newsgroups: microsoft.public.windowsxp.network_web
| NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| Path: TK2MSFTNGXA02.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGXA03.phx.gbl
| Xref: TK2MSFTNGXA02.phx.gbl microsoft.public.windowsxp.network_web:235682
| X-Tomcat-NG: microsoft.public.windowsxp.network_web
|
| All of the steps outlined here have already been tried with no change.
|
| "Jason Tan (MSFT)" wrote:
|
| > Hello,
| >
| > Thanks for posting!
| >
| > From your post I understand that you are receiving the following
message
| > when you install multiple brands of cards in Windows XP.
| >
| > "The string universal unique identifier (UUID) is invalid." If I have
| > misunderstood your concerns, please feel free to let me know.
| >
| > Based on my research I suggest you perform the following steps.
| >
| > Suggestion 1: Update the system BIOS to the latest version.
| >
| > Suggestion 2: The issue may be caused by a corrupt winsock or TCP/IP
| > protocol stack on the Windows XP SP2. You may refer to the following
| > information:
| >
| > Method 1: Repair Winsock
| > ============
| >
| > Type "netsh winsock reset" in the command prompt and then press ENTER.
| >
| > Note: Restart the computer after you run this command.
| >
| > Warning: Programs that access or monitor the Internet such as
antivirus,
| > firewall or proxy clients may be negatively affected when you run the
netsh
| > winsock reset command. If you have a program that no longer functions
| > correctly after you run this command, reinstall the program to restore
| > functionality.
| >
| > If the above steps do not resolve the problem follow the steps in the
next
| > section.
| >
| > Method 2: Delete corrupted registry keys and reinstall TCP/IP protocol.
| > =============
| >
| > Step 1: Delete the corrupted registry keys
| > ---------------------
| > Warning: Serious problems might occur if you modify the registry
| > incorrectly by using Registry Editor or by using another method. These
| > problems might require that you reinstall your operating system.
Microsoft
| > cannot guarantee that these problems can be solved. Modify the registry
at
| > your own risk.
| >
| > 1. Click Start, and then click Run.
| > 2. In the Open box, type regedit, and then click OK.
| > 3. In Registry Editor, locate the following keys, right-click each key,
and
| > then click Delete:
| >
| > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock
| > HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2
| >
| > 4. When you are prompted to confirm the deletion, click Yes.
| >
| > Note: Restart the computer after you delete the Winsock keys. Doing so
| > causes the Windows XP operating system to create new shell entries for
| > those two keys. If you do not restart the computer after you delete the
| > Winsock keys the next step will not work properly.
| >
| > Step 2: Reinstall the TCP/IP protocol
| > -------------------------------
| > 1. Right-click the network connection, and then click Properties.
| > 2. Click Install.
| > 3. Click Protocol, and then click Add.
| > 4. Click Have Disk.
| > 5. Type C:\Windows\inf, and then click OK.
| > 6. On the list of available protocols, click Internet Protocol
(TCP/IP),
| > and then click OK.
| > 7. Restart the computer.
| >
| > For more detailed information, please refer to the following article:
| > 811259 How to determine and recover from Winsock2 corruption
| >
http://support.microsoft.com/?id=811259
| >
| > If the issue still persists please provide me with the following
| > information:
| >
| > 1. What happened before the issue occurred?
| > 2. Please verify if the issue occurs in Safe Mode with networking
| > environment?
| >
| > Safe Mode with networking
| > -------------------------------
| > 1. Restart your computer and start pressing the F8 key on your
keyboard. On
| > a computer that is configured for booting to multiple operating
systems,
| > you can press the F8 key when you see the Boot Menu.
| > 2. In "Windows Advanced Option Menu", use the arrow keys to select Safe
| > Mode with Networking, and then press ENTER.
| > 3. If you are running other operating systems on the computer, click
| > Microsoft Windows on the list that is displayed and then press ENTER.
| >
| > Hope the information helps.
| >
| > Best Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! -
www.microsoft.com/security
| >
| > =====================================================
| >
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| >
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > --------------------
| > | Thread-Topic: The string universal unique identifier (UUID) is
invalid.
| > | thread-index: AcX1HC3lZtlp7R7bS3uP9npKkQo2uw==
| > | X-WBNR-Posting-Host: 64.25.192.2
| > | From: "=?Utf-8?B?ZHdoYWdlcm1hbg==?=" <
[email protected]>
| > | Subject: The string universal unique identifier (UUID) is invalid.
| > | Date: Tue, 29 Nov 2005 11:36:22 -0800
| > | Lines: 4
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.0
| > | Newsgroups: microsoft.public.windowsxp.network_web
| > | NNTP-Posting-Host: TK2MSFTNGXA03.phx.gbl 10.40.2.250
| > | Path:
TK2MSFTNGXA02.phx.gbl!TK2MSFTNGXA01.phx.gbl!TK2MSFTNGXA03.phx.gbl
| > | Xref: TK2MSFTNGXA02.phx.gbl
microsoft.public.windowsxp.network_web:235632
| > | X-Tomcat-NG: microsoft.public.windowsxp.network_web
| > |
| > | We're getting this error trying to install a network card. We've
tried
| > | multiple different brands of cards, and all of them return the same
| > error. I
| > | see a lot of talk about this on the web, but no answers or solutions.
| > Does
| > | anybody have any ideas to try?
| > |
| >
| >
|
